Security Command Centre Operator

Chubb Fire & Security; Singapore; On-site; SGD 26,784 - 40,176; Full time

Job summary

Chubb Fire & Security in Singapore seeks a vigilant security advisor to operate CCTV, access control, and intrusion systems across sites. You will monitor alarms, respond per SOPs, report incidents, and support on-site security events with calm, clear communication.

Candidates should hold a NITEC or higher, a valid PLRD Security licence (PWM SSO), and MS Office proficiency. The role requires 12-hour rotating shifts and the ability to work in a dynamic environment. Training is provided.

Qualifications

• Must have NITEC or higher
• PLRD Security licence PWM SSO required
• Command Center experience preferred
• Proficient in Microsoft Word and Excel
• Well-spoken with good command of English
• Able to work 12-hour rotating shifts in a fast-paced environment

Responsibilities

• Operate and monitor CCTV surveillance system, Access Control system, Intrusion Detection System and related security systems
• Respond to alarms and fault indicators per protocol & SOPs
• Report incidents to management accurately
• Support on-site security incidents and escalation according to SOPs
• Familiar with emergency procedures
• Handle staff notification calls for substation access
• Assist in other duties as assigned by Team Leader or Reporting Officer

Skills

Communication skills

Shift work

English proficiency

Education

NITEC certification or higher

PLRD Security licence (PWM SSO)

Tools

Microsoft Word

Microsoft Excel

Job description

We believe in investing in our people, to help them achieve their career aspirations. With a strong culture based on commitment, integrity, passion and teamwork, we provide a conducive environment for our people to succeed. We are looking out for self‑motivated, dynamic and talented individuals to join our growing team.

You’ll Do

• Operate and monitor CCTV surveillance system, Access Control system, Intrusion Detection System and all other physical security related systems.
• Respond to physical security system alarms and fault indicators in accordance with protocol & SOPs.
• To report all incidents to management in an accurate manner.
• Support and respond to any security incidents/suspicious activity on site and escalation in accordance with standard protocol & SOPs.
• To be fully acquainted with all emergency procedures.
• Handling notification calls from staff for access into substations.
• Assist in other duties as assigned by Team Leader and/or Reporting Officer.

What You’ll Need

• NITEC certification or higher.
• PLRD Security licence (Minimum PWM grade of SSO)
• Candidates with Command Center experiences preferred.
• Proficiency in Microsoft Office software (Microsoft Words and Excel).
• Well‑spoken & good command of English.
• Able to work 2 rotating shift (12-hour shift) and adapt to a spontaneous, fast‑paced environment.

Additional Information

About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies. We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.