Sea Freight Export Billing Specialist

DSV AIR & SEA SINGAPORE PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

DSV Air & Sea Singapore Pte. Ltd. is seeking a proactive customer service professional to support export and sea freight forwarding activities.

You will ensure accurate documentation, coordinate with vendors and customers, and maintain timely communication. The role requires 1–2 years of relevant freight forwarding experience, strong MS Office skills, and a detail-oriented, analytical mindset. You will adhere to company SOPs and participate in projects as needed.

Qualifications

• 1–2 years of working experience in Freight Forwarding or Operations.
• Proficient in MS Office and report generation.
• Detail-oriented with an analytical mindset.
• Willingness to address operational issues outside of office hours as needed.

Responsibilities

• Provide proactive service in export and sea freight forwarding.
• Update shipment costs accurately in CW1/Tango or equivalent system.
• Ensure timely invoicing of shipments per company KPI.
• Coordinate and communicate with vendors, shipping lines, freight forwarders, customers and overseas offices.
• Adhere to Global standard processes and Governance policies.

Skills

Customer service

Export/Import knowledge

Attention to detail

Analytical thinking

Communication skills

Tools

Microsoft Office

Job description

DSV Air & Sea Singapore Pte. Ltd. is seeking a proactive customer service professional to support export and sea freight forwarding activities.

You will ensure accurate documentation, coordinate with vendors and customers, and maintain timely communication. The role requires 1–2 years of relevant freight forwarding experience, strong MS Office skills, and a detail-oriented, analytical mindset. You will adhere to company SOPs and participate in projects as needed.