SD-WAN Network Engineer | Monitoring & Support

Singtel; Singapore; On-site; Confidential; Full time

Job summary

Singtel is seeking a Network Consultant to monitor, support, and maintain customers' SD‑WAN solutions and IT infrastructure. The role requires solid technical foundations, problem-solving skills, and the ability to work under pressure in a dynamic environment.

Responsibilities include proactive monitoring, incident handling, SD‑WAN change requests across platforms, and coordination with vendors. English fluency and certifications in networking are advantageous.

Qualifications

• Tertiary education in IT, Networking, or related field.
• 1–2 years in IT infrastructure operations or technical support (LAN/WAN/Cloud).
• Certifications in networking, systems, virtualization, cloud, or ITSM are advantageous.

Responsibilities

• Monitor and support network infrastructure including SD‑WAN, routers, switches, and firewalls.
• Respond to and resolve IT incidents; document resolutions.
• Execute standard service and change requests across SD‑WAN platforms.
• Perform daily health checks, log reviews, and system performance monitoring.
• Coordinate with vendors and specialist teams for escalations and improvements.

Skills

Network monitoring

Incident management

Communication

Problem solving

Team collaboration

Education

Bachelor's degree in IT/ Networking

Polytechnic diploma in related field

Tools

Cisco Viptela

VMware VeloCloud

RansNet

Silver Peak

Fortinet

WLAN platforms (Cisco/Aruba/Meraki)

Job description

Singtel is seeking a Network Consultant to monitor, support, and maintain customers' SD‑WAN solutions and IT infrastructure. The role requires solid technical foundations, problem-solving skills, and the ability to work under pressure in a dynamic environment.

Responsibilities include proactive monitoring, incident handling, SD‑WAN change requests across platforms, and coordination with vendors. English fluency and certifications in networking are advantageous.