School Operations & Admin Leader — Customer & Vendor Support

WSH EXPERTS PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

WSH EXPERTS PTE. LTD. is seeking a proactive school administration focal point to support daily operations across customer service, admin, and procurement.

You will handle reception duties, manage bus bookings, assist with invoicing and payment support, coordinate materials, and maintain stock and first aid readiness. Ideal candidates will deliver friendly service to parents, students and staff, escalate issues when needed, and contribute to a safe, efficient school environment.

Responsibilities

• Handle reception duties and inquiries at the School General Office, ensuring smooth daily operations.
• Manage customer engagement by attending to phone and walk-in queries from parents, students, staff, and vendors in a friendly and professional manner.
• Provide positive service experiences, addressing concerns effectively and escalating issues when needed to ensure timely resolution.
• Oversee bus bookings and ensure accurate scheduling and coordination for school transport needs.
• Manage daily mail by recording, sorting, and distributing incoming correspondence efficiently.
• Coordinate distribution of materials to teachers and students to support smooth school operations.
• Liaise with buyers to verify vendors’ invoices, ensuring accuracy and compliance with school policies and financial procedures.
• Assist in collating supporting documents required for timely and accurate payment processing.
• Support and execute procurement transactions, including processing purchase requests and vetting purchase documents for accuracy and compliance.
• Administer basic first aid to students as needed to ensure their safety and well-being.
• Manage inventory of stationery and office supplies, maintaining adequate stock levels.
• Perform any other duties or projects assigned by the school to support smooth operations

Job description

WSH EXPERTS PTE. LTD. is seeking a proactive school administration focal point to support daily operations across customer service, admin, and procurement.

You will handle reception duties, manage bus bookings, assist with invoicing and payment support, coordinate materials, and maintain stock and first aid readiness. Ideal candidates will deliver friendly service to parents, students and staff, escalate issues when needed, and contribute to a safe, efficient school environment.