School Guidance Officer-Woodlands

Sunnyhill Ace; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Sunnyhill Ace in Singapore seeks a dedicated professional to manage students served in-house suspensions and to oversee reflection supervision and reintegration programs. You will conduct preliminary investigations, collect statements, and produce structured evidence reports while maintaining confidentiality.

The role requires at least three years’ experience with at-risk youth in educational or community settings, plus a MOE registration and a background in uniformed services or social welfare.

Qualifications

• MOE Registration required and active as of application date.
• Three years minimum direct work with at-risk youth in educational, community, or correctional settings.
• Proven professional background in SPF, SPS, or equivalent social services environment.

Responsibilities

• Student management and reflection supervision in-house suspensions and reintegration programs, applying restorative justice practices.
• Assist investigations and collect witness statements for minor disciplinary incidents, compiling evidence reports.
• Design and deliver SEL modules and provide targeted mentorship for social-emotional learning.

Skills

Uniformed services background

Experience with at-risk youth

Restorative justice principles

Education

MOE Registration

Job description

Key Responsibilities

• Student Management & Reflection Supervision: Manage and monitor students serving in-house suspensions, participating in school reintegration programs, or assigned to the reflection centre for time-outs. Apply restorative justice practices and ensure assigned development tasks are meaningful.
• Investigative Incident Support: Assist key school personnel by conducting preliminary investigations and fact-finding interviews for minor school disciplinary incidents. Collect accurate student/witness statements and compile structured evidence reports.
• Targeted Mentorship & SEL Interventions: Proactively patrol school zones to identify students requiring social-emotional assistance. Design, develop, and execute customized Social-Emotional Learning (SEL) skill-building modules during student pull-out sessions or direct classroom observations.
• Collaborative Case Management: Maintain strict confidentiality while logging granular case notes on student interactions and behavioral milestones. Coordinate with School Counsellors and Student Welfare Officers to manage external agency referrals (e.g., FSCs, MSF, community partners).
• Parent & Stakeholder Engagement: Actively partner with parents and legal guardians by conducting progress update calls, text communication, school meetings, or necessary home visits to co-create supportive home-school alignment strategies.
• Discipline Administration: Oversee school data entry workflows regarding late-coming logs, student offenses, detention tracking, and corrective work processes, compiling clean weekly or monthly discipline data analytics for school management.

Job Requirements

Mandatory Requirements (Proposals failing these will be disqualified immediately):

1. MOE Registration: Must possess valid, active registration with the Ministry of Education (MOE) as of the application date.
2. Uniformed Services / Social Service Background: Must have a proven professional background as a former officer in the Singapore Police Force (SPF), Singapore Prison Service (SPS), or an equivalent Ministry of Social Services environment.
3. At-Risk Youth Track Record: Minimum of three (3) years of demonstrated experience working directly with at-risk youth within educational, community, or correctional environments.

Preferred Skills & Attributes:

• Prior experience successfully operating within a Singapore mainstream primary school setting is a distinct competitive advantage.
• Deep functional understanding of restorative justice practices and social-emotional module creation.
• A genuine passion for child development, a strong ethical compass, and full transparency regarding potential conflicts of interest.