Student Management Associate (School Environment-Woodlands)

Sunnyhill Ace; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Sunnyhill Ace in Singapore is seeking a Well-Being Coordinator to support student welfare across campus. You will supervise in-house suspension, run restorative conversations, and assist with safety patrols and well-being campaigns.

This role requires MOE registration and experience with children or youth, with strong collaboration skills to maintain confidentiality with teachers and MOE safeguarding policies.

Qualifications

• Must hold MOE registration as of ITQ deadline.
• Experience working with children/youth in student management, mentoring, or conflict resolution.

Responsibilities

• Assist leadership with preliminary fact-finding for student-related incidents, documenting statements and reviewing CCTV under confidentiality.
• Facilitate restorative conversations and reflective activities to reinforce accountability.
• Supervise students on in-house suspension, track progress, and coordinate with Form Teachers and Year Heads.
• Conduct regular campus supervision to monitor student safety and reinforce school expectations.
• Support logistics of well-being programs, anti-bullying and cyber wellness campaigns, and mentor Well-Being Ambassadors.
• Maintain confidential records of behavioural trends and programme participation per MOE safeguarding policies.

Skills

Student engagement

Behaviour management

Mentoring

Conflict resolution

Education

Diploma or degree in Education, Psychology, Counselling, Social Work, Youth Work or related discipline

Job description

Key Responsibilities

• Incident Support & Fact-Finding: Assist school leadership in preliminary fact-finding for student-related incidents. Gather information, document detailed statements from students, and review CCTV footage alongside authorized personnel under strict confidentiality protocols.
• Restorative Interventions: Facilitate reflective activities and restorative conversations to help students understand the impact of their choices, reinforcing personal accountability and responsible decision-making.
• In-House Suspension Supervision: Supervise students placed on structured in-house suspension. Oversee their completion of reflective and educative tasks, maintain accurate progress records, and coordinate follow-up updates with Form Teachers and Year Heads.
• Campus Supervision & Student Safety: Conduct regular patrols of designated school zones during recess, lunch breaks, and remedial waiting periods (2:00 p.m. to 2:45 p.m.). Actively monitor student interactions, reinforce school expectations, and resolve minor peer disputes.
• Well-Being Programme Coordination: Support the logistics, planning, and rollout of student well-being advocacy initiatives, including anti-bullying and cyber wellness education. Mentor and guide student Well-Being Ambassadors during school campaigns and carnivals.
• Documentation & Professional Standards: Maintain precise, highly confidential records of student-related behavioral trends, interventions, and programme participation statistics in alignment with Ministry of Education (MOE) safeguarding policies.

Job Requirements

Essential Requirements (Mandatory)

• MOE Registration: Must hold a valid registration with the Ministry of Education (MOE) as of the ITQ deadline.
• Relevant Track Record: Demonstrated experience working with children or youth in student management, behavioral support, mentoring, or conflict resolution.

Preferred Qualifications & Skills

• A diploma or degree in Education, Psychology, Counselling, Social Work, Youth Work, Child Development, or a related discipline.
• Preferably at least two (2) years of hands-on experience in student engagement, behaviour management, or restorative practices within a mainstream school setting.
• Excellent collaboration skills with the ability to maintain strong professional boundaries and rapport with youths.

Contract Period

• Semester 1: Monday, 4 January 2027 to Friday, 28 May 2027
• Semester 2: Monday, 28 June 2027 to Friday, 19 November 2027
• Note: This position is not paid during the scheduled school holiday break from 29 May 2027 to 27 June 2027.

Working Hours

• Mondays to Fridays: 9:00 a.m. to 4.30 p.m.
• Service is not required on Saturdays, Sundays, and gazetted public holidays.