Part Time Discipline Support Officer (Potong Pasir, 1 Year)

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 27,000 - 33,000; Part time

Job summary

BUSINESS EDGE PERSONNEL SERVICES PTE LTD is seeking a part-time, 12-month contract role to support school safety and student welfare. The position offers a monthly salary of S$2,700 and involves fact-finding, pastoral care, and supervising duties across the school day.

Responsibilities include investigations into student misconduct, engaging with students and parents, maintaining records, and coordinating with the discipline team to ensure a safe learning environment.

Qualifications

• GCE 'N' Level certificate.
• At least 1 year of relevant experience working in a school or equivalent.
• Experience working with youths or in an educational setting is an advantage.

Responsibilities

• Fact-finding and investigation into student misconduct.
• Document case findings accurately and maintain records.
• Engage students with pastoral support and guidance.
• Be an additional adult presence to support school safety.
• Help monitor students serving disciplinary actions.

Skills

Interpersonal skills

Student engagement

Communication skills

Interviewing skills

Analytical skills

Discipline case management

De-escalation skills

Documentation skills

Confidentiality

Education

GCE 'N' Level certificate

Job description

Employment Type: Part-time, Contract (12 months)
Monthly Salary: S$2700/Month

Contract Period: 1 January 2027 to 31 December 2027.

Working Hours

• Mondays to Thursdays: 9:00am to 4:30pm, including a 1-hour lunch break
• Fridays: 8:00am to 12:30pm (no lunch break)
• No work on Saturdays, Sundays, gazetted public holidays and school holidays

Key Responsibilities

Fact-finding and investigation

• Help the school's discipline team carry out thorough fact-finding and investigations into student misconduct and bullying cases, following school guidelines and processes
• Document case findings accurately and keep proper records for the school's reference

Student engagement and pastoral care

• Engage students involved in disciplinary cases, both offenders and victims, to give pastoral support and guidance
• Build positive relationships with students, especially those at risk, to spot early warning signs of behavioural issues and raise them with the relevant school personnel
• Support safety plans for affected students, including monitoring their well-being after disciplinary incidents

Supervision and school safety

• Be an additional adult presence at set school locations and at times when student-management support is needed, such as before school, recess, dismissal and between lessons
• Patrol set areas regularly to support positive student behaviour and school expectations
• Respond promptly to requests for help with student misconduct, conflict or other student-management concerns
• Help de-escalate student conflicts and safely refer students to the right school personnel
• Help monitor students serving school-based disciplinary consequences or interventions, where needed
• Raise environmental or situational factors that may be causing repeated disciplinary issues, and suggest preventive measures to the Discipline Team

Job Requirements

Qualifications and experience (minimum)

• GCE 'N' Level certificate
• At least 1 year of relevant experience working in a school or equivalent

Relevant background

• Experience working with youths or in an educational setting is an advantage

Skills

• Strong interpersonal and student engagement skills, able to build rapport with adolescents while keeping appropriate professional boundaries
• Effective communication and interviewing skills to engage students, parents and school personnel, and to support fact-finding
• Good analytical and investigative skills: able to gather information objectively, identify relevant facts and document findings accurately
• Conflict management and de-escalation skills: able to stay calm and use sound judgement in challenging situations
• Strong organisational and case management skills, including accurate documentation, timely follow-up and basic data management
• Able to work well with school personnel, parents and external agencies to support students
• Familiar with restorative practices, case management processes and student support frameworks
• High levels of professionalism, integrity and confidentiality, with the resilience and adaptability to manage sensitive student matters with discretion

EA License No.: 96C4864

Reg. No.: R22110485 (Shanice Lim Xin Ni)