SAP S/4HANA SD: Sales Order & Customer Care Specialist

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 38,000 - 42,000; Full time

Benefits offered by this job

Transport allowance

Job summary

The Supreme HR Advisory Pte Ltd is seeking a Customer Support and Order Management professional based in Tampines, Singapore. You will handle customer inquiries via email and phone, enter orders, allocate stock, and coordinate delivery while maintaining strong client relationships.

Minimum Diploma with 2–3 years in order processing and CRM, strong Excel skills (VLOOKUP, Pivot), and SAP S/4HANA SD experience are required; PowerBI knowledge is favorable.

Qualifications

• Minimum Diploma in any field.
• At least 2–3 years of experience in order processing, delivery arrangement, and customer relationship management.
• Proficient in Excel, including V-lookup, Pivot tables, and simple formulas.
• At least 2–3 years experience using SAP/S4 Hana SD module is a must.
• Knowledge in PowerBI is an advantage but not required.

Responsibilities

• Provide quality customer service support via email and phone through ticketing system.
• Handle customer inquiries efficiently and elevate issues promptly when required.
• Resolve customer problems and claims effectively and promptly.
• Promote and recommend new products to existing customers.

Skills

Customer service

Order processing

Delivery coordination

CRM

Excel proficiency

Education

Diploma (any field)

Tools

SAP/S4 Hana SD

Power BI

Excel (VLOOKUP, Pivot)

Job description

The Supreme HR Advisory Pte Ltd is seeking a Customer Support and Order Management professional based in Tampines, Singapore. You will handle customer inquiries via email and phone, enter orders, allocate stock, and coordinate delivery while maintaining strong client relationships.

Minimum Diploma with 2–3 years in order processing and CRM, strong Excel skills (VLOOKUP, Pivot), and SAP S/4HANA SD experience are required; PowerBI knowledge is favorable.