Salon Ops & Growth Lead — Mandarin Fluent

LA PURE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local hair and beauty brand in Singapore is seeking a Manager to oversee operations. You will manage a team of Mandarin-speaking stylists, coordinate customer service, and lead an e-commerce project targeting the Japanese market. Proficiency in Mandarin is mandatory, along with a professional level of English. The ideal candidate is people-oriented, willing to work retail hours, and does not need prior extensive experience, but a degree in Business Management or HR is preferred.

Qualifications

• Must communicate daily with a Mandarin-speaking staff team.
• Professional English for administrative tasks and communications.
• Interest or knowledge in the Japanese market is a plus.

Responsibilities

• Manage roster and welfare for a team of stylists.
• Handle complex customer inquiries and complaints.
• Research and coordinate logistics for Japan e-commerce expansion.

Skills

Mandarin (Native/Fluent)

Customer service

Business management

Front of house operations

Team management

Education

Degree in Business Management or HR

Job description

A local hair and beauty brand in Singapore is seeking a Manager to oversee operations. You will manage a team of Mandarin-speaking stylists, coordinate customer service, and lead an e-commerce project targeting the Japanese market. Proficiency in Mandarin is mandatory, along with a professional level of English. The ideal candidate is people-oriented, willing to work retail hours, and does not need prior extensive experience, but a degree in Business Management or HR is preferred.