Sales Support Specialist

Jebsen & Jessen Group; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Jebsen & Jessen Group in Singapore is seeking a proactive sales professional to manage customer relationships and drive order processing. You will prepare quotations, respond to inquiries, and coordinate with internal teams to fulfill orders.

The role requires 2–5 years in sales (B2B preferred), strong communication and negotiation skills, and the ability to work independently while handling multiple priorities. SAP and MS Office proficiency are expected.

Qualifications

• Diploma or Degree in Business Administration, Marketing, Sales, Engineering, or related fields.
• Minimum 2-5 years of sales, inside sales, business development, or account management experience.
• Experience in B2B sales environment is preferred.
• Experience managing regional customers is an advantage.
• Knowledge of sales forecasting and pipeline management.
• Strong communication, negotiation, and interpersonal skills.
• Proficient in Microsoft Office applications and SAP systems.
• Ability to work independently and manage multiple priorities effectively.

Responsibilities

• Build and maintain strong relationships with existing and prospective customers.
• Conduct regular follow-ups on quotations, inquiries, and sales opportunities.
• Understand customer requirements and recommend suitable products or solutions.
• Ensure high levels of customer satisfaction and retention.

Skills

Communication

Negotiation

Relationship building

B2B sales

Independent worker

Multitasking

Education

Diploma or Degree in related fields

Tools

SAP

MS Office

Job description

• Build and maintain strong relationships with existing and prospective customers.
• Conduct regular follow-ups on quotations, inquiries, and sales opportunities.
• Understand customer requirements and recommend suitable products or solutions.
• Ensure high levels of customer satisfaction and retention.

Quotations & Order Processing

• Prepare and submit timely quotations and proposals.
• Process purchase orders from customers to factories through SAP – generate S/O, D/O, invoice, CN, DN and any other necessary paperwork
• Follow up on quotation status and negotiate within authorized limits.
• Follow up on quotation status and negotiate within authorized limits.
• Coordinate with logistics and finance teams to ensure smooth order fulfilment.
• Monitor sales orders, deliveries, and payment collections.
• Update sales activities, opportunities, and customer interactions to the reporting manager.
• Provide and maintain accurate monthly projects and MRO sales forecasts and pipeline.
• Maintain accurate orders-on-hand and orders received.
• Work closely with finance department and prepare all the required documents relating to shipments. (e.g LC documents).
• Liaise with factories on production and shipment schedules.
• Liaise with the warehouse for incoming and outgoing deliveries.
• Liaise with the suppliers & forwarders to ensure smooth deliveries of sales orders.
• Ensure compliance with company policies and procedures.

Specifications:

• Diploma or Degree in Business Administration, Marketing, Sales, Engineering, or related fields.
• Minimum 2-5 years of sales, inside sales, business development, or account management experience.
• Experience in B2B sales environment is preferred.
• Experience managing regional customers is an advantage.
• Knowledge of sales forecasting and pipeline management.
• Strong communication, negotiation, and interpersonal skills.
• Proficient in Microsoft Office applications and SAP systems.
• Ability to work independently and manage multiple priorities effectively.