Sales Support Officer

Flintex Consulting Pte Ltd; Singapore; On-site; SGD 31,000 - 36,000; Full time

Job summary

Flintex Consulting Pte Ltd in Singapore is seeking a Logistics Sales Support professional to handle daily sales inquiries, prepare electronic quotations, and maintain strong client relationships. The role emphasizes timely reporting and collaboration with cross-functional teams to ensure smooth shipments.

The ideal candidate has 2-3 years of sales support experience in Freight Forwarding or Logistics, excellent English communication skills, and proficiency in MS Office.

Qualifications

• Minimum 2-3 years of experience in the sales support sector in Freight Forwarding, Logistics & Supply Chain Management or a related field.
• Proficiency in English (written and verbal) for client communication and cross-team collaboration.
• Experience with Microsoft Office Suite (Excel, Word, PowerPoint) for data management and reporting.

Responsibilities

• Handle daily sales inquiries via phone, email and other channels to address client needs.
• Prepare electronic quotations and manage follow-ups on sales matters.
• Develop strong customer relationships to drive long-term business retention and timely reporting.
• Assist Outdoor Sales in identifying new business opportunities.
• Collaborate with internal teams including operations, finance and customer service.
• Coordinate with international teams and clients to ensure smooth shipment processes.
• Support the Manager and Inside Sales team with urgent tasks as needed.

Skills

English Proficiency

Excel

Word

PowerPoint

Tools

MS Office Suite

Job description

Job Information

Work Experience 1-3 years

Logistics

SGD 2800 - SGD 3200

City Singapore

State/Province Central Singapore

Job Description

Responsibilities

• Handle and respond daily sales inquiries through phone, email, and other communication platforms, to address the client needs effectively.
• Prepared electronic quotations and proactively managed follow-ups on sales related matters.
• Cultivated strong customer relationships to drive long-term business retention. Preparing and submitting weekly or monthly reports promptly, ensuring they meet designated deadlines, and handled administrative paperwork.
• Assisted the Outdoor Sales in recognizing and pursuing new business opportunities.
• Work closely with internal teams, including operations, finance, and customer service.
• Collaborated with international teams abroad and clients to ensure smooth and efficient shipment processes.
• Carry out any job-related tasks assigned by the Manager, including providing support to Inside Sales team members or addressing urgent needs as they arise.

Job Requirements

• A minimum of 2-3 years of experience in the sales support sector in Freight Forwarding, Logistics & Supply Chain Management or a related field.
• Proficiency in English (both written and verbal) for effective client communication and collaboration with internal teams.
• Experience in Microsoft Office Suite (Excel, Word, PowerPoint) for data management and reporting.
• Familiarity with shipping Incoterms or a related field is an advantage.