Air Export Customer Service Officer

Zohorecruit; Singapore; Presencial; SGD 29.000 - 33.000; Jornada completa

Descripción de la vacante

Zohorecruit in Singapore is seeking a logistics coordinator for fresh graduates to join a dynamic team. The role focuses on handling customer inquiries, air export bookings, and cargo logistics to ensure smooth shipments.

You'll interact with overseas offices, prepare documents, and contribute to timely invoicing while embracing ownership of assigned tasks. Strong MS Word/Excel and English communication are essential, with training provided for those new to the industry.

Formación

• Proficient in Microsoft Word and Excel.
• Able to work independently with minimal supervision.
• Strong English communication (written and verbal).
• Willingness to learn and adapt in Logistics.

Responsabilidades

• Attend to customers’ inquiry.
• Prepare and process Air Export booking requests.
• Arrange collection of cargo at customers’ premises.
• Provide booking confirmations and flight details to customers.
• Manage customers’ expectations and handle complaints.
• Correspond with overseas offices on shipment status and inquiries.
• Verify invoices from vendors.

Conocimientos

MS Word

MS Excel

English

Independent

Descripción del empleo

Job Information

Work Experience Fresher

Logistics

SGD 2600 - SGD 3000

City Singapore

State/Province Central Singapore

079903

Job Description

Job Scope

• Attend to customers’ inquiry
• Prepare and process Air Export booking request
• Arrange for collection of cargo at customers’ premise
• Provide booking confirmation and flight details to customers
• Mange customers’ expectations and complaints
• Correspond with overseas offices on shipment status and inquiries
• Verify invoices from vendor

Requirement

• Proficient in using Microsoft Word and Excel
• Able to manage assigned responsibilities independently and deliver work with minimal supervision.
• Ability to communicate effectively in English, both verbally and in writing, to perform job-related duties.
• Able to work efficiently, meet deadlines, and take ownership of assigned tasks.
• Prior work experience in this industry is not required, but will be at advantage
• Candidates with direct working experience may be considered for senior positions, while candidates without prior experience are also encouraged to apply.

Working hours:

5 days work week ( Mon to Fri or Tue to Sat )