Sales Support Exec–RFQ, Pricing & Quotations|Freight Forwarding MNC

Private Advertiser; Singapore; On-site; SGD 42,000 - 64,000; Full time

Benefits offered by this job

Annual Leave

AWS

Variable Bonus

Medical Benefits

Job summary

Private Advertiser is seeking an experienced logistics professional to manage shipments for key accounts and prepare competitive quotations. The role involves RFQ activities, rate negotiations with overseas partners, and close collaboration with internal teams to ensure timely tender submissions.

You will coordinate sea/air/road freight quotes, monitor costs, and support tender exercises while maintaining SOPs and customer communications to resolve service issues effectively.

Qualifications

• Minimum Diploma qualification with at least 2–3 years of relevant experience in freight forwarding or logistics.
• Experience in RFQ, pricing, quotation preparation and/or tender support will be advantageous.
• Sales-oriented with good commercial awareness.
• Strong team player with the ability to work independently.
• Good communication, coordination and problem-solving skills.
• Proficient in Microsoft Office applications, including Word, Excel and PowerPoint.

Responsibilities

• Coordinate shipments for assigned key accounts and ensure smooth and timely logistics operations.
• Verify freight rates, transportation charges, manpower costs and other related expenses to prepare accurate quotations.
• Prepare quotations for Sea / Air freight and road transportation services.
• Support RFQ and tender exercises, including rate compilation, pricing coordination, quotation preparation and submission of tender documents.
• Liaise with internal teams, overseas agents, carriers and vendors to obtain competitive rates and ensure timely tender submissions.
• Follow up on shipment movements with overseas agents and provide timely updates to customers.
• Maintain and update SOPs, contact matrices, transport mapping and other operational records.
• Work closely with customers to resolve recurring service issues and recommend suitable process improvements.
• Manage operational risks and provide alternative solutions to minimise service disruptions.
• Follow up with customers after sales discussions and assist in resolving feedback or service-related issues.

Skills

RFQ & pricing

Tender support

Sales awareness

Team player

Communication

Education

Diploma

Tools

MS Office

Job description

Job Details

• MNC freight forwarding company


• Permanent position with comprehensive benefits, including Annual Leave, AWS, Variable Bonus and medical benefits


• Monday to Friday, office hours

Job Responsibilities

• Coordinate shipments for assigned key accounts and ensure smooth and timely logistics operations.


• Verify freight rates, transportation charges, manpower costs and other related expenses to prepare accurate quotations.


• Prepare quotations for Sea / Air freight and road transportation services.


• Support RFQ and tender exercises, including rate compilation, pricing coordination, quotation preparation and submission of tender documents.


• Liaise with internal teams, overseas agents, carriers and vendors to obtain competitive rates and ensure timely tender submissions.


• Follow up on shipment movements with overseas agents and provide timely updates to customers.


• Maintain and update SOPs, contact matrices, transport mapping and other operational records.


• Work closely with customers to resolve recurring service issues and recommend suitable process improvements.


• Manage operational risks and provide alternative solutions to minimise service disruptions.


• Follow up with customers after sales discussions and assist in resolving feedback or service-related issues.

Job Requirements

• Minimum Diploma qualification with at least 2–3 years of relevant experience in freight forwarding or logistics.


• Experience in RFQ, pricing, quotation preparation and/or tender support will be advantageous.


• Sales-oriented with good commercial awareness.


• Strong team player with the ability to work independently.


• Good communication, coordination and problem-solving skills.


• Proficient in Microsoft Office applications, including Word, Excel and PowerPoint.