sales & service engineer

Chromatec instruments (Asia) Pte Ltd; Singapore; On-site; SGD 40,000 - 70,000; Full time

Benefits offered by this job

Competitive salary package

Sales incentive / commission

Product and technical training from国际厂

Job summary

Chromatec instruments (Asia) Pte Ltd is seeking a motivated Sales & Service Engineer to support both sales development and after-sales technical service for our range of scientific instruments, laboratory equipment, consumables, and sample preparation products in Singapore and the region.

You will promote, install, train, and provide maintenance and troubleshooting, while building strong customer relationships and coordinating with overseas principals.

Qualifications

• Diploma or degree in Chemistry, Chemical Engineering, or related field.
• Experience with scientific instruments or lab equipment is preferred.
• Familiarity with GC, GC-MS, HPLC, or LC-MS is preferred.
• Fresh graduates welcome with strong technical aptitude and sales interest.
• Excellent communication and problem-solving skills.
• Willing to travel occasionally for overseas training.

Responsibilities

• Promote and sell instruments and consumables.
• Develop new customers and nurture key accounts.
• Conduct product demonstrations and technical discussions.
• Prepare quotations and technical proposals.
• Provide installation, maintenance, and basic repair support.
• Offer first-line technical support via phone, email, remote or on-site.
• Coordinate with overseas principals on sales matters.
• Deliver customer training and support enquiries.
• Prepare service reports and maintain records.
• Attend manufacturers' training sessions.

Skills

Communication skills

Interpersonal skills

Problem solving

Self-motivated

Independent work

Customer-oriented

Willing to travel

Valid driving licence

Education

Chemistry or related discipline

Electrical/Electronic or Mechanical Engineering

Life Sciences / Biomedical Engineering

Tools

GC/GC-MS

HPLC/LC-MS

Analytical instruments

Job description

About the role

We are a scientific products distributor serving laboratories in Singapore and the region. We are looking for a motivated Sales & Service Engineer to support both sales development and after-sales technical service for our range of scientific instruments, laboratory equipment, consumables, and sample preparation products.

Key responsibilities

• Promote and sell scientific instruments, laboratory equipment, consumables, and related products.

• Develop new customers and maintain strong relationships with existing accounts.

• Conduct customer visits, product presentations, demonstrations, and technical discussions.

• Prepare quotations, technical proposals, and follow up on sales opportunities.

• Provide installation, commissioning, preventive maintenance, troubleshooting, and basic repair support.

• Provide first-line technical support to customers via phone, email, remote support, or on-site visits.

• Work closely with overseas principals and suppliers on sales and technical matters.

• Conduct customer training and support product/application enquiries.

• Prepare service reports and maintain proper records of customer and service activities.

• Attend product and technical training provided by manufacturers.

About you

• Diploma or Degree in Chemistry, Chemical Engineering, Electrical/Electronic Engineering, Mechanical Engineering, Life Sciences, Biomedical Engineering, or related discipline.

• Experience in scientific instruments, laboratory equipment, chromatography, sample preparation, or laboratory consumables is an advantage.

• Experience with GC, GC-MS, HPLC, LC-MS, thermal desorption, or related analytical equipment is preferred.

• Fresh graduates with good technical aptitude and strong interest in sales are welcome to apply.

• Good communication, interpersonal, and problem-solving skills.

• Self-motivated, responsible, and able to work independently.

• Customer-oriented with a willingness to perform both sales and technical service duties.

• Valid Singapore driving licence is an advantage.

• Willing to travel occasionally for overseas training.

Benefits

• Competitive salary package.

• Sales incentive / commission.

• Product and technical training from international manufacturers.

• Career development in both sales and technical service.

• Exposure to a wide range of scientific and analytical technologies.