Sales Ops & CRM Lead: Drive Growth & CRM Excellence

efficient networks international (singapore) pte. ltd.; Singapore; Presencial; SGD 70.000 - 100.000; Jornada completa

Descripción de la vacante

efficient networks international (singapore) pte. ltd. is seeking a proactive Sales Operations & CRM Lead to steer the sales support team, coordinate daily activities, and oversee the company’s CRM system.

You will track leads and opportunities, support lead generation and account management, prepare quotations and POs, and produce sales reports for stakeholders. A diploma or degree in business or marketing and 3–5 years in sales operations are required; CRM experience

Formación

• Diploma or Degree in Business Administration, Marketing or a related field.
• Minimum 3-5 years of relevant sales operations or coordination experience.
• Previous team leadership or supervisory experience is preferred.
• Hands-on CRM experience (Salesforce, HubSpot, Microsoft Dynamics or similar) is required.
• Proficient in Microsoft Excel; PowerPoint skills are an advantage.
• Strong communication, leadership and coordination skills.
• Construction or engineering industry experience will be an advantage.

Responsabilidades

• Lead and coordinate the sales operations and support team.
• Work closely with the Sales Manager to monitor sales activities and follow-up actions.
• Manage and maintain the Company's CRM system and customer database.
• Track sales leads, customer enquiries, quotations and business opportunities.
• Support lead generation, client engagement and account management.
• Coordinate quotation preparation, purchase orders (POs) and claims submissions.
• Prepare sales reports and updates for internal and external stakeholders.
• Coordinate with internal departments to ensure smooth sales operations.

Conocimientos

Leadership

Communication

Coordination

Educación

Diploma or Degree in Business Administration, Marketing or a related field

Herramientas

Salesforce

HubSpot

Microsoft Dynamics

Microsoft Excel

PowerPoint

Descripción del empleo

efficient networks international (singapore) pte. ltd. is seeking a proactive Sales Operations & CRM Lead to steer the sales support team, coordinate daily activities, and oversee the company’s CRM system.

You will track leads and opportunities, support lead generation and account management, prepare quotations and POs, and produce sales reports for stakeholders. A diploma or degree in business or marketing and 3–5 years in sales operations are required; CRM experience