Sales Operations & CRM Lead – Drive Growth

Efficient Networks International (S) Pte Ltd; Singapore; Presencial; SGD 70.000 - 110.000; Jornada completa

Descripción de la vacante

Efficient Networks International (S) Pte Ltd is seeking a proactive Sales Operations & CRM Lead to steer the sales support team in coordinating daily activities and overseeing the CRM system.

You will work closely with the Sales Manager to monitor sales activities, manage leads and opportunities, and prepare reports for stakeholders. The role requires hands-on CRM experience and strong leadership to drive efficient sales operations.

Formación

• Diploma or degree in business admin, marketing or related field.
• 3–5 years in sales operations or coordination.
• Experience leading or supervising a team.
• Hands-on CRM experience with Salesforce, HubSpot, MS Dynamics or similar.
• Proficient in Microsoft Excel; PowerPoint is a plus.
• Construction or engineering industry experience is advantageous.

Responsabilidades

• Lead and coordinate the sales operations and support team.
• Work closely with the Sales Manager to monitor sales activities and follow-up actions.
• Manage and maintain the Company's CRM system and customer database.
• Track sales leads, customer enquiries, quotations and business opportunities.
• Support lead generation, client engagement and account management.
• Coordinate quotation preparation, purchase orders (POs) and claims submissions.
• Prepare sales reports and updates for internal and external stakeholders.
• Coordinate with internal departments to ensure smooth sales operations.

Conocimientos

Team leadership

Communication

Coordination

Educación

Diploma or Degree in Business Administration or Marketing

Herramientas

CRM systems (Salesforce, HubSpot, MS Dynamics)

Microsoft Excel

PowerPoint

Descripción del empleo

Efficient Networks International (S) Pte Ltd is seeking a proactive Sales Operations & CRM Lead to steer the sales support team in coordinating daily activities and overseeing the CRM system.

You will work closely with the Sales Manager to monitor sales activities, manage leads and opportunities, and prepare reports for stakeholders. The role requires hands-on CRM experience and strong leadership to drive efficient sales operations.