Sales Operations Management Coordinator

GREEN FRESH MART PTE. LTD.; Singapore; On-site; SGD 30,000 - 54,000; Full time

Job summary

GREEN FRESH MART PTE. LTD. is seeking a Sales Operations associate to support end-to-end sales activities in Singapore. You will handle orders, quotations, and invoices while ensuring data accuracy in the CRM and maintaining up-to-date customer records.

You will work closely with logistics, warehousing, finance, and procurement to align stock, billing, and customer service, and you will prepare sales reports, bid collateral, and RFQ/RFI responses to support winning opportunities.

Qualifications

• Experience handling sales orders, quotations, and invoices.
• Experience updating CRM data and dashboard management.
• Strong cross-functional collaboration with logistics, warehouse, finance, and procurement.
• Ability to prepare sales reports and RFQ/RFI responses.
• Problem-solve to identify bottlenecks in sales workflow.

Responsibilities

• Receive, review, and process sales orders, quotations, and invoices.
• Coordinate with logistics, warehouse, finance, and procurement to align stock, billing, and service.
• Maintain customer records and track sales opportunities.
• Prepare sales reports, bids, and RFQ/RFI responses.
• Respond to customer inquiries and resolve order discrepancies.
• Identify bottlenecks in the sales workflow and suggest improvements.

Skills

CRM management

Sales operations

Order processing

Stakeholder liaison

Sales reporting

RFQ/RFI responses

Customer service

Inventory coordination

Tools

CRM software

Job description

Primary Responsibility: Responsible for the day-to-day sales operations, from the sales cycle,manage order fulfillment, maintain CRM data, and support sales performancereporting.Bridging sales strategies with day-to-day execution

• Receive, review, and process sales orders, quotations, and invoices to ensure accuracy and timely delivery.
• Liaise with logistics, warehouse, finance, and procurement teams to align stock availability, billing, and customer service.
• Update and maintain customer records, track sales opportunities, and assist with CRM dashboard management.
• Prepare sales reports, presentations, bid/tender collateral, and RFQ/RFI responses.
• Handle customer inquiries, follow up on purchase orders or payments, and resolve order discrepancies.
• Identify bottlenecks in the sales workflow and help implement smoother operational tools or procedures.