SALES OPERATIONS MANAGEMENT COORDINATOR

HRR CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

HRR CONSULTANCY PTE. LTD. in Singapore is seeking a detail-oriented Sales Operations Coordinator to support the sales team, manage CRM data, coordinate orders, and track performance. You will ensure smooth communication between sales, operations, and customers.

You will generate daily–monthly reports, maintain pricing and product databases, and help onboarding new staff to internal tools while identifying workflow bottlenecks for continuous improvement.

Qualifications

• Bachelor’s degree in Business, Marketing, Operations, or a related field.
• 3 years of experience in sales operations, sales coordination, or business administration.
• Strong analytical, organizational, and communication skills with high attention to detail.

Responsibilities

• Manage CRM & Sales Data: Update customer records, track sales pipelines, and maintain pricing and product databases.
• Coordinate Orders & Fulfilment: Process sales orders, prepare quotations and contracts, and liaise with logistics/operations for timely delivery.
• Generate Sales Reports: Prepare daily, weekly, and monthly sales reports, forecasts, and KPI dashboards for management.
• Support the Sales Team: Handle admin tasks, schedule client meetings, and resolve order or billing issues so reps can focus on selling.
• Streamline Processes: Identify workflow bottlenecks, maintain sales SOPs, and assist with onboarding new sales staff onto internal tools.
• Monitor Inventory & Promotions: Track stock availability for upcoming orders and update promotional pricing systems.

Skills

Analytical skills

Organizational skills

Communication skills

Attention to detail

Education

Bachelor's degree in Business/Marketing/Operations

Job description

We are seeking a detail-oriented and organized Sales Operations Coordinator to support our sales team and streamline daily sales processes. You will manage CRM data, coordinate orders, track sales performance, and ensure smooth communication between sales, operations, and customers.

Responsibilities:

• Manage CRM & Sales Data: Update customer records, track sales pipelines, and maintain accurate pricing and product databases.

• Coordinate Orders & Fulfilment: Process sales orders, prepare quotations and contracts, and liaise with logistics/operations to ensure timely delivery.

• Generate Sales Reports: Prepare daily, weekly, and monthly sales reports, forecasts, and KPI dashboards for management.

• Support the Sales Team: Handle administrative tasks, schedule client meetings, and resolve order or billing issues so sales reps can focus on selling.

• Streamline Processes: Identify workflow bottlenecks, maintain sales SOPs, and assist with onboarding new sales staff onto internal tools.

• Monitor Inventory & Promotions: Track stock availability for upcoming orders and update promotional pricing systems.

• Bachelor’s degree in Business, Marketing, Operations, or a related field.

• 3 years of experience in sales operations, sales coordination, or business administration.

• Strong analytical, organizational, and communication skills with high attention to detail.