SALES OPERATION MANAGEMENT COORDINATOR

SELERA KAMPUNG PLACE PTE. LTD.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

SELERA KAMPUNG PLACE PTE. LTD. is seeking a detail‑oriented Sales Operations Management Coordinator to streamline our sales processes and support the leadership team.

You will coordinate order workflows, maintain CRM/ERP accuracy, generate reports, and align sales, operations, and finance across the business. Strong Excel and cross‑functional communication skills are essential to drive compliance and efficiency.

Qualifications

• Bachelor’s degree in Business Administration, Supply Chain, Marketing, or related field.
• 4 years of experience in sales operations, sales coordination, or administrative management.
• Proficient in Microsoft Excel and CRM/ERP systems.
• Strong organizational, analytical, and cross‑departmental communication skills with high attention to detail.

Responsibilities

• Coordinate daily sales workflows including order processing, quotations, contracts, and delivery schedules with sales and operations/logistics teams.
• Maintain accurate client records, sales pipelines, pricing lists, and product catalogs in the CRM/ERP system.

Skills

Sales operations

Excel

CRM proficiency

Data analysis

Cross-functional communication

Attention to detail

Education

Bachelor's degree

Tools

CRM/ERP systems

Job description

We are seeking an organized and detail-oriented Sales Operations Management Coordinator to streamline our sales processes, manage sales data, and support the sales leadership team. You will coordinate order workflows, maintain CRM accuracy, generate performance reports, and ensure smooth alignment between sales, operations, and finance.

Responsibilities:

• Coordinate Sales Workflows: Support daily sales operations by managing order processing, quotations, contracts, and delivery schedules between sales staff and operations/logistics teams.

• Manage CRM & Sales Data: Maintain accurate client records, sales pipelines, pricing lists, and product catalogs in the CRM/ERP system.

• Generate Reports & Analytics: Compile daily, weekly, and monthly sales reports, track KPIs, and analyze sales trends to support management forecasting and decision‑making.

• Support Sales Team & Promotions: Assist the Sales Manager with campaign rollouts, promotional tracking, commission calculations, and sales onboarding materials.

• Handle Client & Vendor Coordination: Follow up on client inquiries, order statuses, billing discrepancies, and documentation to ensure seamless customer service.

• Improve Processes & Compliance: Identify bottlenecks in sales administration, update standard operating procedures (SOPs), and ensure compliance with company policies.

Requirements:

• Bachelor’s degree in Business Administration, Supply Chain, Marketing, or a related field.

• 4 years of experience in sales operations, sales coordination, or administrative management.

• Proficient in Microsoft Excel and CRM/ERP systems.

• Strong organizational, analytical, and cross‑departmental communication skills with high attention to detail.