Sales Operations & Billing Analyst (Contract)

Salt Digital Recruitment; Singapore; On-site; SGD 50,220 - 66,960; Full time

Job summary

Salt Digital Recruitment is seeking an Operations Analyst for a 6-month renewable contract in Singapore. This role involves managing complex billing and contracting inquiries for Sales teams, ensuring high-quality service delivery, and driving process improvements.

The ideal candidate has at least 2 years of experience in Ad Operations or Finance Operations, and strong proficiency in Google Sheets. Candidates should be proactive and comfortable in a rapidly changing industry.

Qualifications

• At least 2 years in Ad Operations or Finance Operations.
• Ability to understand digital advertising products.
• Experience with ad serving solutions like Ad Manager.

Responsibilities

• Manage case volume on Billing and Contracting inquiries.
• Drive service delivery adhering to SLAs.
• Investigate and resolve invoice discrepancies.
• Analyze case trends for process improvement.
• Communicate updates to stakeholders.

Skills

Ad Operations

Finance Operations

Project Management

Google Sheets

Data Analysis

Tools

Ad Manager

AdSense

AdMob

Job description

Salt Digital Recruitment is seeking an Operations Analyst for a 6-month renewable contract in Singapore. This role involves managing complex billing and contracting inquiries for Sales teams, ensuring high-quality service delivery, and driving process improvements.

The ideal candidate has at least 2 years of experience in Ad Operations or Finance Operations, and strong proficiency in Google Sheets. Candidates should be proactive and comfortable in a rapidly changing industry.