Sales Operations Analyst - Forecasting & Revenue Enablement

Servicenow; Singapore; Hybrid; SGD 60,000 - 100,000; Full time

Job summary

ServiceNow in Singapore is seeking a Sales Operations Business Partner to advise the Workflow Leader, participate in forecast meetings, and drive pipeline accuracy.

You will analyze licensing and pricing, coordinate with cross-functional teams, and support revenue growth while aligning proposals with pricing policies.

This role requires 2–4 years in Sales Ops, strong Excel/PPT/CRM experience, and a hands-on, detail-oriented mindset in a fast-paced software environment.

Qualifications

• Experience leveraging AI in work processes and decision-making.
• 2-4 years of proven Sales Operations experience in a software sales organization.
• Organized, with excellent attention to detail and the ability to work in a fast-paced environment.
• Proficient in PPT, Word, and Excel.
• Experience with a CRM system.
• Has been in a role supporting Sales Reps and Sales Territories.
• Strong listening, analytic and organizational skills.
• Team Player with positive attitude in a fast-paced environment.
• Excellent analytical and problem-solving skills with ability to drive conflict resolution.
• Excellent interpersonal, written and verbal communication.
• Ability to manage multiple priorities in a dynamic environment.
• Hands-on with strong attention to detail.
• Selling Software as a Service is a plus.
• Results Driven

Responsibilities

• Attend and participate in forecast meetings supporting Sales Management in weekly roll-ups.
• Perform pipeline reviews and establish best practices for forecast accuracy.
• Lead fiscal planning for the workflow with cross-functional leaders.
• Analyze customer licensing, products and usage to identify revenue opportunities.
• Interface with Deals Desk, Finance, and Legal as needed.
• Coordinate with Order Management to ensure accuracy of booked opportunities.
• Partner with Sales Managers to identify opportunities to increase revenue and efficiency.
• Collaborate with Channel & Alliance sales on pricing policy and deal strategy.

Skills

Sales Operations

Analytical thinking

Attention to detail

Team player

Communication

Tools

CRM system

Excel

PowerPoint

Word

Job description

ServiceNow in Singapore is seeking a Sales Operations Business Partner to advise the Workflow Leader, participate in forecast meetings, and drive pipeline accuracy.

You will analyze licensing and pricing, coordinate with cross-functional teams, and support revenue growth while aligning proposals with pricing policies.

This role requires 2–4 years in Sales Ops, strong Excel/PPT/CRM experience, and a hands-on, detail-oriented mindset in a fast-paced software environment.