Sr Sales Operations Analyst

Aitomic Jobs; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

ServiceNow is seeking a Sr Sales Operations Analyst to serve as a business partner and advisor to the Workflow Leader. You will participate in forecast meetings, support Sales Management with weekly forecast roll-ups, and drive pipeline reviews to improve forecast accuracy.

Coordinate cross-functional planning and analyze licensing, pricing, and revenue opportunities. Ideal candidates bring 2–4 years in Sales Operations within software sales, strong analytical skills, CRM experience, and

Qualifications

• 2-4 years of proven Sales Operations experience in a software sales environment.
• Organized with attention to detail in a fast-paced setting.
• Proficient in PowerPoint, Word and Excel; CRM system experience.

Responsibilities

• Act as Business Partner and Advisory for the Workflow Leader.
• Participate in forecast meetings and weekly sales forecast roll-up.
• Lead pipeline reviews and establish best practices for forecast accuracy.

Skills

Forecasting

CRM systems

Analytical thinking

Cross-functional collaboration

Sales Operations

Tools

Excel

PowerPoint

Word

Job description

Short Summary

Sr Sales Operations Analyst with ServiceNow. What you get to do in this role: Primarily act as the Business Partner and Advisory for the Workflow Leader. Attend and participate in all forecast meetings supporting Sales Management in the weekly roll‑up of their forecast Perform pipeline reviews and establish best practices and methodologies for forecast accuracy Lead the fiscal planning for the workflow – Coordinate with

Key Details

• Position / opportunity: Sr Sales Operations Analyst
• Organization: ServiceNow
• Country / coverage: Singapore
• Location: Singapore, , Singapore
• Work arrangement: On-site
• Opportunity type: Jobs
• Sector: Information Technology
• Compensation: Not specified
• Duration: Not specified
• Start date: 2026-09-07
• Application deadline: Not specified

Description

What you get to do in this role: Primarily act as the Business Partner and Advisory for the Workflow Leader. Attend and participate in all forecast meetings supporting Sales Management in the weekly roll‑up of their forecast Perform pipeline reviews and establish best practices and methodologies for forecast accuracy Lead the fiscal planning for the workflow – Coordinate with all cross‑functional leaders and core business leaders to ensure that planning is aligned. Analyze and review current customer licensing, products and usage and identify new revenue opportunities Suggest creative pricing and payment solutions balancing customer needs and pricing policies. Interface to Deals Desk, Finance and Legal as needed (i.e. revenue recognition) Interface with Order Management to ensure accuracy of booked sales opportunities in the ServiceNow sales automation tool. Support sales organization’s requirement for Customer licensing compliance Partner with Sales Managers and Account Executives/Managers to identify opportunities to increase revenue, improve salesforce efficiency, and scale our business effectively Work in partnership with Channel & Alliance sales team on partner calls to ensure pricing policies and deal strategy are clearly understood To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‑making, or problem‑solving. This may include using AI‑powered tools, automating workflows, analyzing AI‑driven insights, or exploring AI's potential impact on the function or industry. 2-4 years of proven experience of Sales Operations in a software sales organization Organized, with excellent attention to detail and the ability to work in a fast‑paced environment Proficient in PPT, Word, and Excel Experience with a CRM system Has been in a role supporting Sales Reps and Sales Territories Strong listening, analytic and organizational skills Team Player with positive attitude ready to work in a fast‑paced environment Excellent analytical and problem‑solving skills with ability to drive conflict resolution Excellent interpersonal, written and verbal communication Ability to work in an aggressive, fast paced environment managing multiple priorities Must be hands‑on with solid attention detail Selling Software as a Service is a plus Results Driven Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third‑party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [e-mail] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Responsibilities

• What you get to do in this role: Primarily act as the Business Partner and Advisory for the Workflow Leader.
• Attend and participate in all forecast meetings supporting Sales Management in the weekly roll‑up of their forecast Perform pipeline reviews and establish best practices and methodologies for forecast accuracy Lead the fiscal planning for the workflow –
• Analyze and review current customer licensing, products and usage and identify new revenue opportunities Suggest creative pricing and payment solutions balancing customer needs and pricing policies.
• Interface to Deals Desk, Finance and Legal as needed (i.
• revenue recognition) Interface with Order Management to ensure accuracy of booked sales opportunities in the ServiceNow sales automation tool.
• Support sales organization’s requirement for Customer licensing compliance Partner with Sales Managers and Account Executives/Managers to identify opportunities to increase revenue, improve salesforce efficiency, and scale our business effectively Work in partnership with Channel & Alliance sales team on partner calls to ensure pricing policies and deal strategy are clearly understood

Requirements / Eligibility

• for Customer licensing compliance Partner with Sales Managers and Account Executives/Managers to identify opportunities to increase revenue, improve salesforce efficiency, and scale our business effectively Work in partnership with Channel & Alliance sales
• This may include using AI‑powered tools, automating workflows, analyzing AI‑driven insights, or exploring AI's potential impact on the function or industry.
• 2-4 years of proven experience of Sales Operations in a software sales organization Organized, with excellent attention to detail and the ability to work in a fast‑paced environment Proficient in PPT, Word, and Excel Experience with a CRM system Has been
• Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
• To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third‑party service.