Sales & Office Admin

FORWARD TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Benefits offered by this job

Annual leave

Medical claims

Professional development

Team bonding

Job summary

FORWARD TECHNOLOGIES PTE. LTD. is seeking a Sales Support professional in Singapore to assist the Sales Team with customer queries, quotations, orders and invoicing. The role includes coordinating with various vendors, arranging travel, and supporting events and meetings.

Candidate should have a Diploma in Business Admin/Management and at least 2 years in sales support, with SAP knowledge. Strong interpersonal skills are essential for collaboration and customer service excellence.

Qualifications

• Diploma in Business Administration / Management preferable.
• Minimum 2 years of sales support experience, preferably in security technology and IT/networking/PA field.
• Basic knowledge on SAP accounting system.
• Possess good interpersonal skills and ability to handle pressure.
• Strong interpersonal skills and ability to collaborate, influence and cultivate relationships.

Responsibilities

• Serve as a point of contact for customers with queries about products, orders and deliveries, and provide admin support for the Sales Team.
• Manage sales processes such as quotations, sales orders, customer invoices and monthly statements.
• Attend to customer enquiries, feedback or complaints via phone or email.
• Capture data and maintain systems as required by the sales process SOP.
• Assist on submission of project details to clients.
• Coordinate services with office-related vendors and service providers (food & beverage, furniture, stationery, etc.).
• Schedule appointments and arrange all travel for company staff.
• Act as concierge to coordinate meetings and events, including catering and AV setup.
• Coordinate with outsource IT support & system support (SAP).
• Ensure devices are set up for all employees.
• Liaise with departments and prepare necessary documents.
• Perform ad-hoc tasks as required.

Skills

Sales support

Interpersonal skills

Vendor coordination

Administrative support

MS Office / IT literacy

Education

Diploma in Business Administration / Management

Tools

SAP

Job description

Roles and Responsibilities:

1. Serve as a point of contact for customers with queries about products, orders, deliveries and provide admin support for the Sales Team.
2. Manage the sales processes such as quotations, sales orders, customer invoices and monthly statement of account to customer.
3. Attend to any customer enquiries, feedback or complaints through phone call or email.
4. Capture data and maintain systems as required by the sales process SOP.
5. Assist on submission of project details to clients.
6. Coordinate services with office-related vendors and service providers, food and beverage vendors, furniture vendors, stationery vendors, etc.
7. Schedules appointments and arranges all travel for company staff.
8. Act as concierge to coordinate and set-up meetings and events as requested, including catering, set-up, clean-up and coordination of all other logistics (AV needs, supplies).
9. Coordinate with outsource IT support & system support (SAP).
10. Ensure laptops, monitors, phones, Internet access and other devices are set up and activated for all employees at all times.
11. Liaising with various departments and preparing necessary documents.
12. Perform any ad-hoctasks as required and assigned.

Requirements:

• Diploma in Business Administration / Management preferable**
• Minimum 2 years of sales support experience, preferably in security technology and IT/networking/PA field.
• Basic knowledge on SAP accounting system.
• Possess good interpersonal skills and ability to handle pressure.
• Strong interpersonal skills and ability to collaborate, influence and cultivate relationships
• Fresh grads in related fields are welcome as training is provided.

Staff Benefits:

• Annual leave of 21 days
• Medical claims
• Professional development
• Team bonding