Sales & Marketing Executive (Freight Forwarding)

The Supreme HR Advisory Pte Ltd; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

The Supreme HR Advisory Pte Ltd in Singapore is seeking a results-driven sales professional for a phone-first role. You will make daily outbound calls to prospective and existing clients, build rapport, negotiate terms, prepare quotations, and drive follow-ups to convert conversations into confirmed business.

You will collaborate with operations and pricing teams to ensure smooth shipment execution and learn freight forwarding fundamentals on the job while maintaining accurate client and

Qualifications

• Min Diploma / Degree in relevant field.
• Some experience with telemarketing, cold calling, customer service calls, or any role involving direct phone/in-person conversations with strangers.

Responsibilities

• Make outbound calls to prospective and existing clients daily.
• Build rapport quickly with strangers over the phone and in person.
• Negotiate pricing, terms, and service expectations directly with clients and vendors.
• Prepare quotations and proposals, and follow up consistently to turn conversations into confirmed business.
• Handle objections and pushback professionally.
• Work with operations and pricing teams to ensure smooth shipment execution.
• Learn freight forwarding fundamentals on-the-job training.
• Maintain accurate client and pipeline records in CRM and quoting system.

Skills

Outbound calling

Customer rapport

Negotiation

CRM experience

Education

Diploma / Degree

Tools

CRM software

Quoting system

Job description

Job Description:

• Make outbound calls to prospective and existing clients daily — this is a phone-first role




• Build rapport quickly with strangers over the phone and in person




• Negotiate pricing, terms, and service expectations directly with clients and vendors




• Prepare quotations and proposals, and follow up consistently to turn conversations into confirmed business




• Handle objections and pushback professionally — not every call goes smoothly, and we need someone who doesn't give up after one \"no\"




• Work closely with our operations and pricing teams to ensure smooth shipment execution




• Learn the fundamentals of freight forwarding — Incoterms, air/sea rate structures, customs documentation — through structured on-the-job training




• Maintain accurate client and pipeline records in our CRM and quoting system

Job Requirements:

• Min Diploma / Degree in relevant field




• Some experience with telemarketing, cold calling, customer service calls, or any role involving direct phone/in-person conversations with strangers (sales, appointment setting, surveys, debt collection, etc.)

Phang Chi Kwan Reg No: R1652832

The Supreme HR Advisory Pte Ltd EA No: 14C7279