Sales & Marketing Executive

VIROGREEN (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

VIROGREEN (SINGAPORE) PTE. LTD. is seeking a Marketing Executive to handle customer communications, sales support, quotations, follow-ups, and business development.

The role will involve coordinating with customers on orders, deliveries, and service requirements, and liaising with logistics/operations to ensure timely fulfillment. The position requires proactive follow-up with customers, preparation of quotations and documents, updating prices, and maintaining accurate records to support sales

Responsibilities

• Prepare and issue quotations, purchase orders and sales invoices.
• Handle customer enquiries via email and phone.
• Liaise with customers regarding orders, delivery requirements and service requirements.
• Follow up with customers on quotations, orders and outstanding matters.
• Coordinate with customers on delivery schedules and requirements.
• Coordinate with logistics/operations for customer deliveries.
• Verify customer Delivery Orders and related documents.
• Prepare and submit customer reports.
• Arrange site visits when required.
• Update and communicate selling prices to sales personnel.
• Maintain customer records and sales-related documentation.
• Monitor customer outstanding payments and follow up on overdue accounts.
• Handle customer complaints and coordinate with relevant departments for resolution.

Job description

The Marketing Executive should focus mainly on customer communication, sales support, quotations, follow-up, and business development.

1. Prepare and issue quotations, purchase orders and sales invoices.
2. Handle customer enquiries via email and phone.
3. Liaise with customers regarding orders, delivery requirements and service requirements.
4. Follow up with customers on quotations, orders and outstanding matters.
5. Coordinate with customers on delivery schedules and requirements.
6. Coordinate with logistics/operations for customer deliveries.
7. Verify customer Delivery Orders and related documents.
8. Prepare and submit customer reports.
9. Arrange site visits when required.
10. Update and communicate selling prices to sales personnel.
11. Maintain customer records and sales-related documentation.
12. Monitor customer outstanding payments and follow up on overdue accounts.
13. Handle customer complaints and coordinate with relevant departments for resolution.