sales manager

THE REJECT SHOP PTE. LTD.; Singapore; On-site; SGD 56,000 - 84,000; Full time

Job summary

The Reject Shop Pte. Ltd. is seeking a hands-on Sales cum Admin Manager to oversee daily showroom and retail operations, drive sales, and manage administrative processes.

You will lead the sales team, handle customer inquiries, coordinate with warehouse and delivery, and maintain accurate records while ensuring service standards across all channels in Singapore.

Qualifications

• Proven experience in retail sales, showroom sales, or administration.
• Ability to lead a sales team and meet targets.
• Strong organisational and communication skills.
• Proficient in Microsoft Office and POS systems.

Responsibilities

• Oversee daily showroom and sales floor operations.
• Lead and motivate the sales team to hit targets.
• Attend to customer inquiries and provide product recommendations.
• Monitor sales performance and identify improvements.
• Handle orders, quotations, invoices, follow-ups, and after-sales matters.
• Maintain accurate sales records and customer information.
• Coordinate with warehouse, delivery and ops for fulfilment.
• Manage day-to-day admin duties including filing and data entry.
• Assist with staff scheduling and attendance records.
• Prepare sales and admin reports for management.
• Monitor outstanding payments and follow-ups with customers.
• Ensure showroom displays and product presentation are high standard.
• Train new sales staff on products and procedures.
• Liaise with suppliers and service providers as needed.
• Support ad hoc sales, admin and ops tasks.

Skills

Retail sales

Showroom sales

Administration

Team leadership

Customer service

Organisational skills

Communication skills

Multi-tasking

Office IT

Tools

Microsoft Office

POS systems

Data entry

Job description

Sales cum Admin Manager

We are looking for a reliable, motivated, and hands‑on Sales cum Admin Manager to oversee the daily sales and administrative operations of our showroom and retail business.

The ideal candidate should be customer-focused, organized, responsible, and able to lead the sales team while ensuring that showroom, sales, and administrative processes run smoothly and efficiently.

Key Responsibilities

• Oversee and support the daily operations of the showroom and sales floor
• Lead, guide, and motivate the sales team to achieve sales targets and maintain good service standards
• Attend to customer enquiries and provide professional product recommendations and customer service
• Monitor sales performance and identify practical ways to improve sales results
• Handle customer orders, quotations, invoices, follow‑ups, and after‑sales matters
• Maintain accurate sales records, customer information, and order documentation
• Coordinate with warehouse, delivery and operations teams to ensure smooth order fulfilment
• Manage day‑to‑day administrative duties including filing, documentation, data entry, and record keeping
• Assist with staff scheduling, attendance records, leave coordination and basic manpower administration
• Prepare sales reports, administrative reports and other updates required by management
• Monitor outstanding payments and assist with customer payment follow‑ups where required
• Ensure showroom displays, product presentation and overall showroom appearance are maintained to a high standard
• Handle customer feedback, complaints and service recovery professionally
• Train and guide new sales staff on products, customer service and internal procedures
• Assist management with general coordination and operational matters
• Liaise with suppliers, contractors, customers and service providers when necessary
• Support ad hoc sales, administrative and operational duties as assigned

Requirements

• Proven experience in retail sales, showroom sales, administration or a similar supervisory or managerial role
• Strong communication, customer service and interpersonal skills
• Good organisational and administrative skills
• Able to lead and supervise a sales team
• Able to work independently and manage multiple tasks
• Responsible, hardworking and target‑driven
• Good attention to detail and able to maintain accurate records
• Comfortable using computers Microsoft Office messaging applications POS systems and other basic business software
• Positive attitude and willing to support different sales administrative and operational needs
• Singapore Class 3 driving licence is an advantage

Preferred Skills

• Experience in furniture showroom or retail sales
• Experience supervising or managing a sales team
• Experience handling administrative and office coordination duties
• Ability to understand customer needs and close sales effectively
• Good problem‑solving skills and ability to handle customer issues professionally
• Experience with quotations invoicing order processing and payment follow‑ups
• Basic knowledge of inventory and delivery coordination is an advantage

Working Hours

• 6 days work week
• Working hours to be discussed during interview