Retail Sales Manager

HERITAGE BATHROOM GALLERY PTE. LTD.; Singapore; On-site; SGD 55,000 - 90,000; Full time

Benefits offered by this job

Competitive salary with incentives

Performance-based rewards

Friendly, supportive environment

Career growth opportunities

Job summary

HERITAGE BATHROOM GALLERY PTE. LTD. in Singapore is seeking an experienced Retail Sales Manager to lead the showroom sales team, drive performance and ensure top-notch customer service.

You will motivate staff, oversee quotations, and maintain excellent product presentation. Based in Singapore, the role requires coordinating with operations and warehouse for delivery, building relationships with designers, contractors and suppliers, and occasional weekend work.

Qualifications

• Minimum 2 years of experience in retail sales or sales management.
• Experience in bathroom, sanitaryware, kitchen, lighting, renovation or related industries will be an advantage.
• Able to lead, motivate and manage a Sales team.
• Target-driven, responsible and proactive.
• Able to work weekends and public holidays according to showroom schedule when required.
• Good knowledge of Microsoft Office and basic computer skills.

Responsibilities

• Manage and motivate the showroom sales team to achieve monthly targets.
• Monitor sales performance and provide guidance.
• Handle walk-in customers and assist with product selection and quotations.
• Maintain relationships with customers, interior designers, contractors and suppliers.
• Ensure showroom is well-presented and products are displayed.
• Follow up on quotations, customer enquiries and sales orders.
• Assist the team in handling customer feedback and resolving issues.
• Monitor sales activities, promotions and product pricing.
• Work closely with operations and warehouse to ensure smooth delivery and fulfilment.
• Provide regular sales updates and feedback to management.
• Lead by example and maintain a positive and professional environment.

Skills

Retail sales

Sales management

Customer service

Communication

Team leadership

Microsoft Office

Tools

Microsoft Office

Job description

About the Role

We are looking for an experienced and motivated Retail Sales Manager to join our team. You will be responsible for managing the showroom sales team, driving sales performance and providing excellent customer service.

Key Responsibilities

• Manage and motivate the retail sales team to achieve monthly sales targets.
• Monitor individual sales performance and provide guidance.
• Handle walk-in customers and assist with product selection and quotations when required.
• Maintain good relationships with customers, interior designers, contractors and suppliers.
• Ensure the showroom is well-presented and products are properly displayed.
• Follow up on quotations, customer enquiries and sales orders.
• Assist the team in handling customer feedback and resolving sales-related issues.
• Monitor sales activities, promotions and product pricing.
• Work closely with the operations and warehouse teams to ensure smooth delivery and order fulfilment.
• Provide regular sales updates and feedback to management.
• Lead by example and maintain a positive and professional working environment.

Requirements

• Minimum 2 years of experience in retail sales or sales management.
• Experience in bathroom, sanitaryware, kitchen, lighting, renovation or related industries will be an advantage.
• Strong sales and customer service skills.
• Good communication and interpersonal skills.
• Able to lead, motivate and manage a sales team.
• Target-driven, responsible and proactive.
• Able to handle customers professionally and resolve problems effectively.
• Good knowledge of Microsoft Office and basic computer skills.
• Able to work weekends and public holidays according to the showroom schedule when required.

What We Offer

• Competitive salary with sales incentives/commission.
• Performance-based rewards.
• Friendly and supportive working environment.
• Opportunities for career growth and development.

Location

Singapore

Employment Type

Full-time