Sales & Customer Support Specialist

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 27,000 - 32,000; Full time

Job summary

THE SUPREME HR ADVISORY PTE. LTD. is seeking a Sales Support cum Admin professional in Singapore to handle quotations, process orders, report performance, and manage documentation.

The role also covers customer service, account support, and credit control tasks, with a 5-day workweek. Location is West (Toh Guan) and hours are 8.30am to 5.30pm. The ideal candidate holds a Diploma in Business Studies or related field, with 1–2 years of relevant experience and proficiency in Microsoft Office.

Qualifications

• Diploma or equivalent in business studies or related discipline.
• Minimum 1–2 years of experience in sales support, sales administration, or customer service.
• Experience in industrial products, building industry, or service-related industry is a plus.

Responsibilities

• Prepare quotations, follow up with customers, and process sales orders.
• Coordinate work orders with departments and maintain sales documentation.
• Prepare sales performance reports and monthly quotation summaries.
• Prepare service agreements and contract-related documents.
• Handle vendor approval forms and customer portal setup.
• Maintain filing and document records.
• Build and maintain good relationships with assigned customers.
• Follow up with customers for feedback and service support.
• Support visits and customer engagement activities.
• Assist in contract follow-ups and renewal coordination.
• Follow up with customers on payment status and outstanding balances.
• Gather market information and support marketing and business development activities.

Skills

Sales support

Customer service

Administrative tasks

Microsoft Office

Education

Diploma in Business Studies

Tools

Microsoft Office

Job description

THE SUPREME HR ADVISORY PTE. LTD. is seeking a Sales Support cum Admin professional in Singapore to handle quotations, process orders, report performance, and manage documentation.

The role also covers customer service, account support, and credit control tasks, with a 5-day workweek. Location is West (Toh Guan) and hours are 8.30am to 5.30pm. The ideal candidate holds a Diploma in Business Studies or related field, with 1–2 years of relevant experience and proficiency in Microsoft Office.