Customer Success & Sales Support Specialist

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 30,000 - 36,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. in Singapore’s West region (Toh Guan) seeks a Sales Support and Administrative professional to handle quotes, orders, and documentation.

You will build strong relationships with assigned customers and support credit control, while coordinating with internal teams to ensure smooth service delivery. The role requires 1–2 years in sales support or customer service, proficiency in Microsoft Office, and a 5-day work week from 8.30am to 5.30pm.

Qualifications

• Diploma in Business Studies, Office Administration, or related discipline.
• Minimum 1–2 years of experience in sales support, sales administration, or customer service.
• Experience in industrial products, building industry, or service-related industry is an advantage.
• Proficient in Microsoft Office applications.

Responsibilities

• Prepare quotations, follow up with customers, and process sales orders.
• Coordinate work orders with relevant departments and maintain proper sales documentation.
• Prepare sales performance reports and monthly quotation summaries.
• Prepare service agreements and support contract-related documentation.
• Handle vendor approval forms and customer digital portal setup when required.
• Maintain proper filing and document records.
• Build and maintain good relationships with assigned customers.
• Follow up with customers to gather feedback and provide service support.
• Support customer visits and participate in customer engagement activities.
• Assist in maintenance contract follow-ups and renewal coordination.
• Follow up with customers on payment status and outstanding balances.

Skills

Sales support

Customer service

Account management

Education

Diploma in Business Studies

Diploma in Office Administration

Tools

Microsoft Office

Job description

The Supreme HR Advisory Pte. Ltd. in Singapore’s West region (Toh Guan) seeks a Sales Support and Administrative professional to handle quotes, orders, and documentation.

You will build strong relationships with assigned customers and support credit control, while coordinating with internal teams to ensure smooth service delivery. The role requires 1–2 years in sales support or customer service, proficiency in Microsoft Office, and a 5-day work week from 8.30am to 5.30pm.