Sales & Customer Success Executive (Support & Admin)

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a Customer Service Executive (Sales Support) to join our West Singapore team (Toh Guan).

Working days are Monday to Friday, 8.30am to 5.30pm, with the office located in the West. You will prepare quotations, process sales orders, and support administrative functions, while building strong relationships with assigned customers and assisting in contract and documentation processes.

Qualifications

• Diploma in Business Studies, Office Administration, or related discipline.
• 1–2 years of experience in sales support, sales administration, or customer service.
• Experience in industrial products, building industry, or service-related industry is a plus.
• Proficient in Microsoft Office applications.

Responsibilities

• Prepare quotations, follow upon customer confirmation, and process sales orders.
• Coordinate work orders with relevant departments and maintain proper sales documentation.
• Prepare sales performance reports and monthly quotation summary reports.
• Prepare service agreements and contract-related documentation.
• Handle vendor approval forms and customer portal setup when required.
• Maintain proper filing and document records.
• Build and maintain good relationships with assigned customers.
• Follow up with customers to gather feedback and provide service support.
• Support customer visits and participate in customer engagement activities.
• Assist in maintenance contract follow-ups and renewal coordination.
• Follow up with customers on payment status and outstanding balances.

Skills

Customer service

Sales support

Administrative skills

Microsoft Office

Relationship building

Education

Diploma in Business Studies/Office Administration

Tools

Microsoft Office

Job description

The Supreme HR Advisory Pte. Ltd. is seeking a Customer Service Executive (Sales Support) to join our West Singapore team (Toh Guan).

Working days are Monday to Friday, 8.30am to 5.30pm, with the office located in the West. You will prepare quotations, process sales orders, and support administrative functions, while building strong relationships with assigned customers and assisting in contract and documentation processes.