Customer Service & Sales Support Executive

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 30,000 - 36,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a Customer Service Executive (Sales Support) to join their West Singapore team. The role focuses on sales support, quotations, order processing, and admin duties with standard 5-day workweek.

You will build relationships with customers, prepare reports, service agreements, and coordinate with departments, while ensuring accurate documentation and timely payments.

Qualifications

• Diploma in Business Studies, Office Administration, or related discipline.
• 1–2 years of experience in sales support, sales administration or customer service.
• Experience in industrial products, building industry or service-related industry is an advantage.
• Proficient in Microsoft Office applications.

Responsibilities

• Prepare quotations, follow upon customer confirmation, and process sales orders.
• Coordinate work orders with relevant departments and maintain proper sales documentation.
• Prepare sales performance reports and monthly quotation summaries.
• Prepare service agreements and support contract documentation.
• Handle vendor approval forms and customer portal setup when required.
• Maintain proper filing and document records.
• Build and maintain good relationships with assigned customers.
• Follow up with customers to gather feedback and provide service support.
• Support customer visits and participate in engagement activities.
• Assist in maintenance contract follow-ups and renewal coordination.
• Follow up with customers on payment status and outstanding balances.
• Gather market information, including competitor and industry updates.
• Support marketing and business development activities as assigned.
• Assist sales team in achieving customer satisfaction and business objectives.

Skills

Customer service

Sales support

MS Office

Communication

Education

Diploma in Business Studies

Tools

Microsoft Office

Job description

The Supreme HR Advisory Pte. Ltd. is seeking a Customer Service Executive (Sales Support) to join their West Singapore team. The role focuses on sales support, quotations, order processing, and admin duties with standard 5-day workweek.

You will build relationships with customers, prepare reports, service agreements, and coordinate with departments, while ensuring accurate documentation and timely payments.