Customer Success & Sales Support Specialist

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 30,000 - 36,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. in Singapore is seeking a Sales Support and Administrative Specialist to join its West Singapore team.

You will prepare quotations, process orders, coordinate with departments and maintain sales records. You’ll also manage customer relationships, handle contract documentation, monitor payments, and support sales and marketing activities. Diploma in business studies and 1–2 years’ experience preferred; proficiency in Microsoft Office required.

Qualifications

• Diploma in Business Studies, Office Administration, or related discipline.
• 1–2 years of experience in sales support, sales administration, or customer service.
• Experience in industrial products, building industry, or service-related industry will be an advantage.
• Proficient in Microsoft Office applications.

Responsibilities

• Prepare quotations, follow upon customer confirmation, and process sales orders.
• Coordinate work orders with relevant departments and maintain proper sales documentation.
• Prepare sales performance reports and monthly quotation summary reports.
• Prepare service agreements and support contract-related documentation.
• Handle vendor approval forms and customer digital portal setup when required.
• Maintain proper filing and document records.
• Build and maintaining good relationships with assigned customers.
• Follow up with customers to gather feedback and provide service support.
• Support customer visits and participate in customer engagement activities.
• Assist in maintenance contract follow-ups and renewal coordination.
• Follow up with customers on payment status and outstanding balances.
• Gather market information, including competitor and industry updates.
• Support marketing and business development activities as assigned.
• Assist sales team in achieving customer satisfaction and business objectives.

Skills

Sales support

Customer service

Account management

Microsoft Office

Education

Diploma in Business Studies

Tools

Microsoft Office

Job description

The Supreme HR Advisory Pte. Ltd. in Singapore is seeking a Sales Support and Administrative Specialist to join its West Singapore team.

You will prepare quotations, process orders, coordinate with departments and maintain sales records. You’ll also manage customer relationships, handle contract documentation, monitor payments, and support sales and marketing activities. Diploma in business studies and 1–2 years’ experience preferred; proficiency in Microsoft Office required.