Sales Coordinator (Order Processing / 5 Days / North)

EA RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Benefits offered by this job

Variable Bonus

Excellent Welfare

Job summary

EA RECRUITMENT PTE. LTD. in Woodlands, Singapore, is seeking a Sales Coordination/Customer Service professional to streamline order processing and customer communication.

You will prepare quotations for equipment spare parts, verify purchase orders, liaise with production and logistics, and generate sales and management reports. Diploma or degree in Business Administration or related field, with 1–3 years of experience, is required; willingness to collaborate across teams and support continuous

Qualifications

• Diploma / Degree in Business Administration or related disciplines.
• 1 to 3 years of relevant experience in sales coordination or customer service roles.

Responsibilities

• Prepare and disseminate quotations for equipment spare parts.
• Receive and scrutinize customer purchase orders for accuracy and completeness; generate internal job orders.
• Collaborate with production, project managers, logistics companies and other departments to expedite order fulfilment; prepare shipping documents.
• Serve as primary contact for customers, addressing inquiries and providing information on products, services, and order status.
• Provide updates on orders, delivery schedules and potential issues to customers.

Skills

Customer service

Sales coordination

Order processing

Education

Diploma / Degree in Business Administration

Job description

• - Working hour: 8:30am - 5:30pm (Mon - Fri)
• - Company located at Woodlands
• - Variable Bonus + Excellent Welfare
• - Well Established Automation Electronics Manufacturing Company

Job Scope

• Prepare and disseminate quotations for equipment spare parts.
• Receive and scrutinize all customer purchase orders for accuracy and completeness. Generate internal job orders.
• Collaborate with production, project managers, logistics companies, and other pertinent departments to expedite order fulfilment. Prepare shipping documents.
• Primary point of contact for customers, addressing inquiries and providing information on products, services, and order status.
• Proficient in obtaining a Certificate of Origin (COO) position from government agencies.
• Communicate with customers to provide updates on their orders, delivery schedules, and any potential issues.
• Generate and maintain sales reports, including tracking sales performance and forecasting.
• Prepare regular sales reports for management, summarizing key performance indicators and trends.
• Analyze sales data to identify areas for improvement and support strategic decision-making.
• Collaborate closely with the finance department for invoicing and payment processing.
• Provide feedback to the sales team based on customer interactions and market intelligence.

Requirement

• Diploma / Degree in Business Administration or related disciplines
• 1 to 3 years of relevant experiences in sales coordination / customer service roles

We regret that only shortlisted candidates will be contacted.