Sales Coordinator (it Pdts and Svs)

RAM E PTE. LTD.; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

RAM E PTE. LTD. is seeking a proactive Sales Coordinator in Singapore (Eunos, walking distance from MRT) for a contract-to-full-time position.

You will act as operational backbone of the sales team, ensuring smooth day-to-day activities and strong client communication. Responsibilities include end-to-end order processing, updating CRM, preparing quotations and proposals, and coordinating with technical, logistics and finance teams.

Qualifications

• Minimum of 2 years in sales coordination or related role.
• Proficiency in MS Office and CRM/spreadsheets.
• Strong written and verbal communication with professional email etiquette.

Responsibilities

• Process end-to-end sales orders, track timelines and ensure timely fulfillment.
• Maintain customer databases, internal CRM/spreadsheets, and pipeline metrics.
• Prepare quotations, client proposals, and monthly performance reports.
• Serve as primary contact for customer inquiries and resolve issues.
• Coordinate with technical, logistics and finance teams to streamline delivery.
• Organize sales meetings and support marketing campaigns.
• Handle general sales administration for smooth daily operations.

Skills

Communication skills

Time management

Attention to detail

Multitasking

Proactive problem-solver

Team player

Education

Diploma in Business Administration

Diploma in Marketing

Diploma in IT

Tools

Microsoft Office Suite

Navision

Job description

Sales Coordinator

Location: Singapore - Eunos (walking distance from MRT)

Employment Type: Contract to Full-time

About Us

At RAM E , we deliver cutting-edge IT solutions and exceptional service to help businesses thrive. As we continue our rapid growth, we are looking for a proactive, highly organized, and client-focused Sales Coordinator to join our high-performing sales team.

In this role, you will be the operational backbone of our sales department-ensuring seamless day-to-day operations, keeping our sales pipeline running smoothly, and maintaining excellent communication with our clients.

Key Responsibilities

Sales Operations & Order Management

• Order Processing: Handle end-to-end sales order processing, track deliverable timelines, and ensure timely fulfillment for clients.
• Documentation & Pipeline Maintenance: Keep customer database, internal CRM/spreadsheets, and pipeline metrics up to date with meticulous attention to detail.
• Quotations & Reporting: Prepare professional sales quotations, client proposals, and monthly performance reports for management.

Client Support & Cross-Functional Collaboration

• Customer Relations: Serve as a primary point of contact for customer inquiries, ensuring swift, professional, and accurate resolutions.
• Internal Coordination: Work closely with technical, logistics, and finance teams to streamline delivery and resolve operational bottlenecks.

Administrative & Marketing Support

• Event & Campaign Assistance: Help organize sales meetings, marketing campaigns / ideas etc.
• Office Coordination: Manage general sales administration tasks to ensure smooth daily operations within the sales department.

Requirements & Qualifications

• Education: Diploma in Business Administration, Marketing, IT, or a related field.
• Experience: Minimum of 2 years of hands‑on experience in sales coordination, sales operations, or client support.
• Technical Proficiency: High proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). Prior experience with software (e.g., Navision) is a strong plus.
• Communication: Exceptional written and verbal communication skills with professional email and telephone etiquette.
• Attributes: Excellent time management, strong attention to detail, and the ability to multitask effectively in a fast‑paced environment.
• Mindset: Proactive problem-solver with a strong team spirit and a dedication to delivering a great customer experience.

What We Offer

• Competitive Compensation: Attractive salary package with performance-based bonuses/incentives.
• Comprehensive Benefits: Medical, Annual Leave, Makan Treats!
• Career Growth: Clear pathways for professional development and continuous learning.
• Vibrant Culture: A supportive, collaborative, and fast-growing team environment.

This position is open to Singapore Citizens and Permanent Residents only.