Sales Coordinator

H. L. YONG COMPANY (PRIVATE) LIMITED; Singapore; On-site; SGD 30,000 - 52,000; Full time

Job summary

H. L. Yong Company (Private) Limited in Singapore is seeking a Sales Coordinator to act as a central support for our commercial teams, enabling sales personnel to focus on customers and business development while ensuring administrative processes run smoothly.

You will handle sales order coordination, billing support, quotations, and customer inquiries, coordinating with warehouse and logistics, maintaining records, and assisting with ad-hoc projects to support growth.

Responsibilities

• Coordinate customer orders across Foodservice, Marketplace and Retail Key Accounts.
• Check orders for pricing, promotions, quantities and delivery requirements.
• Coordinate with Warehouse and Logistics to ensure orders are fulfilled accurately and on time.
• Follow up on outstanding orders, backorders and delivery-related issues.
• Assist Sales team members with routine customer follow-up and administrative matters.
• Generate and process sales invoices, credit notes and delivery documentation accurately and on time.
• Assist with invoice reconciliation against ERP records and delivery documents.
• Follow up on rejected invoices, discrepancies and missing documentation.
• Support month-end invoicing and reconciliation requirements.
• Liaise with Finance on billing and invoice-related queries.
• Assist with quotations and pricing proposals; maintain price lists and promotions.
• Coordinate promotional information between Sales, Marketing, Warehouse and others.
• Prepare basic sales reports and information as required.

Job description

Key Resposibilities

The Sales Coordinator will act as a central support function for our commercial teams, helping sales personnel spend more time on customers and business development while ensuring the administrative processes behind sales run smoothly.

Sales & Order Coordination

• Process and coordinate customer orders across Foodservice, Marketplace and Retail Key Accounts.
• Check orders for pricing, promotions, quantities and delivery requirements.
• Coordinate with Warehouse and Logistics to ensure orders are fulfilled accurately and on time.
• Follow up on outstanding orders, backorders and delivery-related issues.
• Assist Sales team members with routine customer follow-up and administrative matters.

Billing & Invoice Processing

• Generate and process sales invoices, credit notes and delivery documentation accurately and on time.
• Assist with invoice reconciliation against customer orders, ERP records and delivery documents.
• Follow up on rejected invoices, discrepancies and missing documentation.
• Support month-end invoicing and reconciliation requirements.
• Liaise with Finance on billing and invoice-related queries.

Quotations, Pricing & Promotions

• Assist the Sales team in preparing quotations and pricing proposals.
• Maintain current customer price lists and promotional pricing information.
• Check customer pricing against approved terms and highlight discrepancies where necessary.
• Assist with the administration of customer promotions and promotional pricing.
• Coordinate promotional information between Sales, Marketing, Warehouse and other relevant teams.

Customer & Sales Support

• Serve as a coordination point for routine customer enquiries relating to orders, billing and delivery status.
• Maintain organised records of customer purchase orders, delivery orders, price lists and other relevant documents.
• Assist with administrative requirements for new customer and account onboarding.
• Prepare basic sales reports and information as required.

General Administrative Support

• Support e-Commerce stock updates, product information updates and marketplace-related administrative tasks where necessary.
• Provide backup support to other administrative team members during periods of leave or peak workload.
• Assist with other ad-hoc commercial or operational projects as required.