Sales Coordinator

Hafary Pte Ltd; Singapore; On-site; SGD 24,000 - 38,000; Full time

Job summary

Hafary Pte Ltd is seeking a Sales Coordinator to support the sales team with quotations, orders and customer inquiries. You will maintain sales records, coordinate deliveries and assist in managing customer accounts to ensure smooth operations.

The role requires a positive attitude, accuracy and the ability to work with multiple teams. Training will be provided, with standard Monday–Friday hours and some weekend coverage as needed.

Qualifications

• Must have basic computer literacy and be proficient in Excel.
• Strong team player with attention to detail and reliability.
• Able to start work immediately or with short notice.

Responsibilities

• Support sales administration including quotations, orders, invoices and related documents.
• Handle customer inquiries and maintain customer records; ensure timely responses.
• Coordinate with warehouse, logistics and production to ensure on-time deliveries.
• Liaise between sales, operations, finance and customers to facilitate smooth transactions.

Skills

Microsoft Excel

Team player

Meticulous

Committed

Responsible

Immediate start

Education

N/O level or equivalent

Tools

Saturn system

Job description

Job Scope

The Sales Coordinator provides administrative and operational support to the sales team to ensure smooth business operations and customer satisfaction. The role involves handling customer inquiries, preparing quotations, processing sales orders, coordinating deliveries, maintaining sales records, and supporting sales activities to achieve company objectives.

Key Responsibilities

Sales Administration

• Prepare and process quotations, sales orders, invoices, and related documentation.
• Maintain accurate customer and sales records in the Saturn system.
• Assist the sales team in managing customer accounts and opportunities.

Customer Service

• Respond to customer inquiries regarding products, pricing, order status, and delivery schedules.
• Coordinate with customers to ensure timely resolution of issues and concerns.
• Build and maintain positive customer relationships.

Order Management

• Process customer orders accurately and promptly.
• Coordinate with warehouse, logistics, and production teams to ensure timely delivery.
• Monitor order status and communicate updates to customers and sales representatives.

Coordination and Communication

• Liaise between sales, operations, finance, and customers to facilitate smooth transactions.

Requirements

• Candidate must possess at least 'N', 'O' level, ITE or equivalent qualification
• Positive attitude, team player, committed, meticulous and responsible.
• Computer literate, proficient in Microsoft Excel
• Able to commence work immediately or within short notice
• On the job training will be provided
• Monday to Friday : 8:30am – 5:30pm / Saturday : 8:30am-12:30pm
• No work on Sundays and Public Holidays