Sales Coordination & Order Fulfillment Specialist

Getech Automation Pte Ltd; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Getech Automation Pte Ltd is seeking a Sales Coordinator to support the sales team, handle order management, and liaise with production, logistics, and finance to ensure smooth order fulfilment. You will prepare quotations, review customer orders, maintain sales reports, and serve as the main contact for customers, updating them on orders and delivery schedules.

The role emphasizes communication, teamwork, and attention to detail in a manufacturing setting in Singapore.

Qualifications

• Bachelor’s degree or Diploma in business administration, sales, or a related field.
• Prior experience in a similar role in a related field is highly desirable.
• Experience in sales coordination or customer service roles, preferably within a manufacturing environment.
• Familiarity with SAP is advantageous.
• Excellent communication and interpersonal skills.
• Knowledge of manufacturing processes and products is a plus.
• Strong problem-solving skills and attention to detail; able to work under pressure.
• Effective communication and teamwork to collaborate with the team.

Responsibilities

• Prepare and disseminate quotations for equipment spare parts.
• Receive and scrutinize all customer purchase orders for accuracy and completeness. Generate internal job orders.
• Collaborate with production, project managers, logistics companies, and other pertinent departments to expedite order fulfilment. Prepare shipping documents.
• Primary point of contact for customers, addressing inquiries and providing information on products, services, and order status.
• Proficient in obtaining a Certificate Of Origin (COO) position from government agencies.
• Communicate with customers to provide updates on their orders, delivery schedules, and any potential issues.
• Generate and maintain sales reports, including tracking sales performance and forecasting.
• Prepare regular sales reports for management, summarizing key performance indicators and trends.
• Analyze sales data to identify areas for improvement and support strategic decision-making.
• Collaborate closely with the finance department for invoicing and payment processing.
• Provide feedback to the sales team based on customer interactions and market intelligence.

Skills

Excellent communication

Interpersonal skills

Teamwork skills

Problem-solving

Attention to detail

Work under pressure

Self-motivated learning

Sales coordination experience

Customer service experience

Education

Bachelor’s degree or Diploma in business administration or related field

Tools

SAP

Job description

Getech Automation Pte Ltd is seeking a Sales Coordinator to support the sales team, handle order management, and liaise with production, logistics, and finance to ensure smooth order fulfilment. You will prepare quotations, review customer orders, maintain sales reports, and serve as the main contact for customers, updating them on orders and delivery schedules.

The role emphasizes communication, teamwork, and attention to detail in a manufacturing setting in Singapore.