Sales Associate, HSR

HERMES MAROQUINERIE-SELLERIE (HMS); Singapore; On-site; SGD 33,000 - 58,000; Full time

Job summary

HERMES MAROQUINERIE-SELLERIE (HMS) in Singapore seeks a dedicated store associate to manage daily operations, drive luxury sales, and ensure exceptional client service in a fast-paced environment.

You will build lasting client relationships, inform customers about new products, and relay feedback to management while representing the House values with energy and a professional attitude.

Qualifications

• 3+ years in high-end fashion or luxury retail.
• Fluent in English; other languages are a plus.
• Strong communication and service orientation.

Responsibilities

• Manage daily store operations.
• Drive sales for selected product categories.
• Deliver exceptional client service and maintain brand image.
• Build and maintain relationships with clients.
• Inform clients about new products or services.
• Handle client inquiries and concerns.
• Execute sales plans and in-store events.
• Relay feedback to store management.
• Carry out other duties as assigned.

Skills

Strong communication

Fluent English

Team player

Client service

Tools

Computer skills

Mobile devices

Job description

Main Responsibilities:

• Responsible for all the daily store operational duties
• Responsible for all sales activities related to selected metiers (product categories)
• Delivers exceptional client service and maintains a pleasant shopping environment consistent with our brand image
• Establish and maintain relationships with all clients
• Keep clients informed on new products or services, changes, etc.
• Identifies and handles client enquiries and concerns
• Executes sales plans and participates in in-store animations and communications events
• Communicates feedback gathered through in-store activities to store management
• Other duties as assigned

Requirements and Capabilities:

• At least 3 years of relevant experience in high-end fashion, luxury industry or in similar capacity
• Strong communication skills
• Fluent in English, other languages are a plus
• A team player who embodies the values of the House
• Positive attitude, energetic, and strong work ethic
• Service-oriented and enjoys genuine connections with clients
• Able to work in a rapid retail environment
• Computer skills and mobile device skills required