Beauty Specialist, HSR

Hermès; Singapore; On-site; SGD 33,480 - 50,220; Full time

Job summary

Hermès in Singapore is hiring for a retail position focusing on daily store operations and excellent customer service. The ideal candidate will have at least 2 years of experience in the luxury sector, a strong passion for beauty and fragrance products, along with good selling and communication skills. The role requires maintaining an organized space, educating customers, and participating in team training and marketing events. Fluency in English is essential, and additional languages are a plus.

Qualifications

• At least 2 years of relevant experience in high-end fashion or luxury industry.
• Strong knowledge of beauty and fragrance products and trends.
• Basic computer skills.

Responsibilities

• Responsible for the daily store operations.
• Provide excellent customer service.
• Stay updated on the latest beauty and fragrance products.
• Maintain a clean and organized vanity space.

Skills

Selling skills

Interpersonal skills

Communication in English

Team player

Knowledge of beauty and fragrance products

Job description

Responsibilities

• Responsible for the daily store operations.
• Provide excellent customer service and maintain a pleasant shopping experience with customers.
• Stay updated on the latest beauty & fragrance products, tools, and trends.
• Keep customers informed on new product launches or services, etc.
• Educate customers on product usage, benefits, and demonstrate proper application techniques in an effort to build long term relationships with them.
• Ensure all tools and equipment are sanitized and in good working condition.
• Maintain a clean and organized vanity space and ensure products are fully stocked at all times.
• Identifies and handles customers enquiries and concerns.
• Executes sales plans and participates in marketing events and promotion programs relating to the Beauty and Fragrance metiers.
• Communicates feedback gathered through in-store activities to store management.
• Participate in ongoing training to enhance skills and knowledge of the other team members.
• Actively share any new launches with the team and push sales for the Beauty and Fragrance metier
• Other duties as assigned.

Requirements & Capabilities

• At least 2 years of relevant experience in high-end fashion, luxury industry or in similar capacity.
• Passion in retail industry with good selling skills.
• Strong knowledge of beauty and fragrance products, tools and trends.
• Likes fashion and appreciates quality products.
• Excellent communication in English and interpersonal skills. Additional languages spoken are a plus.
• Must be a good team player, pleasant, service-oriented with good communication skills.
• Basic computer skills.