Retail Sales Associate

BARCODE MARKETING PTE. LTD.; Singapore; On-site; SGD 23,000 - 33,000; Full time

Job summary

BARCODE MARKETING PTE. LTD. in Singapore invites applications for a retail sales associate to greet customers, assist in selecting apparel and footwear, and explain product features and trends. You will handle transactions and upsell to meet targets while ensuring high customer satisfaction.

You will maintain store standards, resolve inquiries, and contribute to a dynamic, customer-focused team in a fashion-forward retail environment.

Qualifications

• Proven experience in retail sales, preferably fashion or footwear.
• Excellent communication and interpersonal skills.
• Strong sales acumen with upselling ability.
• Customer-focused with a positive attitude.
• Able to handle multiple tasks in a fast-paced environment.

Responsibilities

• Greet and welcome customers as they enter the store with a friendly attitude.
• Assist customers in finding products that fit their preferences and needs.
• Provide in-depth product knowledge and educate on fashion trends and features.
• Process sales transactions accurately and handle payments.
• Meet and exceed individual and team sales targets while maintaining satisfaction.
• Handle inquiries, complaints, and returns professionally.
• Assist with housekeeping, inventory, and regular stock checks.

Skills

Retail sales experience

Communication skills

Upselling

Customer-focused

Fast-paced work

Product knowledge

Job description

Responsibilities

• Greet and welcome customers as they enter the store, creating a friendly and inviting atmosphere.
• Assist customers in finding the ideal products that suit their preferences and needs.
• Provide in-depth product knowledge and educate customers on the latest fashion trends, features, and unique selling points of our company products.
• Process sales transactions accurately and efficiently, handling cash, credit cards, and other payment methods.
• Meet and exceed individual and team sales targets while maintaining high levels of customer satisfaction.
• Handle customer inquiries, complaints, and returns in a professional and courteous manner.
• Assist with housekeeping, inventory management, and conducting regular stock checks.

Requirements

• Proven experience in retail sales, preferably in the fashion industry or footwear segment.
• Passion for fashion, footwear, and staying current with industry trends.
• Excellent communication and interpersonal skills, with the ability to engage and connect with customers.
• Strong sales acumen and the ability to upsell products effectively.
• Customer-focused approach with a positive attitude and a willingness to go the extra mile for customer satisfaction.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.