Senior Sales Associate, HSR

Join; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

Join in Singapore is looking for a dedicated professional to oversee daily store operations. You will be responsible for maintaining excellent customer service and ensuring a pleasant shopping environment that aligns with our brand image.

The ideal candidate has at least 5 years of relevant experience in the high-end fashion or luxury industry. Excellent communication and selling skills are essential. Join our dynamic team and help us create exceptional customer experiences.

Qualifications

• At least 5 years of relevant experience in high-end fashion or luxury industry.
• Passionate about the retail industry with good selling skills.
• Fluent in English; additional languages are a plus.

Responsibilities

• Responsible for the daily store operations.
• Provides excellent customer service and maintains a pleasant shopping environment.
• Communicates feedback gathered through in-store activities to management.

Skills

Customer service

Selling skills

Communication skills

Team player

Tools

Basic computer skills

Job description

Major Responsibilities:

• Responsible for the daily store operations.
• Provides excellent customer service and maintains a pleasant shopping environment consistent with our brand image
• Calls on current and potential customers to establish and maintain client relationships
• Keep customers informed on new products or services, changes, etc.
• Executes sales plans and participates in marketing events and promotion programs
• Communicates feedback gathered through in-store activities to store management
• Provides guidance and training to junior sales associates or newcomers.
• Assists in identifying and handling client enquiries, concerns, and complaints. Takes charge of selected VIP clients.
• Keeps records and reports on sales activities
• Other duties as assigned

Requirements & Capabilities:

• At least 5 years of relevant experience in high-end fashion, luxury industry, or in a similar capacity
• Passionate in the retail industry with good selling skills
• Likes fashion and appreciates quality products
• Fluent in English. Additional languages spoken are a plus
• Must be a good team player, pleasant, service-oriented, with good communication skills
• Basic computer skills