Sales Associate

Convergent Systems (S) Pte Ltd; Singapore; On-site; SGD 30,000 - 48,000; Full time

Job summary

Convergent Systems (S) Pte Ltd in Singapore seeks a Sales Coordinator to support order processing, invoicing, and customer interactions in a fast-paced environment. You will coordinate sales orders, track delivery, assist Account Managers, and handle data entry and vendor/customer inquiries. On-site role with potential SAP familiarity is welcome.

The position involves timely processing of orders, invoicing tasks, and daily admin duties to support the sales team and customers.

Qualifications

• 2+ years experience in Sales Coordination or Customer Service.
• Experience with order processing and invoicing preferred.
• Good communication and data-entry skills.

Responsibilities

• Manage and confirm Sales Orders to Invoices in a timely, accurate manner.
• Track orders and delivery fulfilment.
• Assist sales team with daily admin, filing, data entry, and responding to queries when Account Managers are unavailable.
• Facilitate invoicing, credit notes, and document matching for retail channel customers.
• Attend to customers visiting the office for self-collection.
• Handle inquiries from customers and vendors on orders or product availability.
• Perform ad-hoc admin duties as assigned.

Skills

Sales coordination

Customer service

Data entry

Vendor/customer queries

Tools

SAP

Job description

Job Description & Requirements

Job Responsibilities

• To manage and to ensure timely and accurate processing and confirmation of Sales Orders to Invoices.
• Timely tracking of orders and delivery fulfilment.
• Support the sales team in daily administration works such as filing of documents, data entry and responding to queries from vendors and customers when the assigned Account Managers are unavailable.
• Facilitate in invoicing, issuing of credit note and document matching for retail channel customers.
• Occasionally attend to customers who visit the office for self collection.
• Attend to customer and vendors enquiries on orders, and/or product availability
• Ad-hoc admin duties and any other duties as assigned by the supervisor or Manager.

• 2 or more years experience as Sales Coordinator or Customer Service role in similar capacity may be good
• SAP knowledge an advantage