Sales Associate

CONVERGENT SYSTEMS (S) PRIVATE LIMITED; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

CONVERGENT SYSTEMS (S) PRIVATE LIMITED is seeking a Sales Coordinator to support order processing and customer service in our Singapore office. You will ensure timely conversion of sales orders to invoices and track delivery status while assisting vendors and customers with queries.

The role also involves invoicing, credit notes, and document matching for retail customers, with occasional self-collection by clients. SAP exposure is a plus and relevant experience is preferred.

Qualifications

• 2+ years experience as Sales Coordinator or Customer Service in similar capacity.
• SAP knowledge is an advantage.

Responsibilities

• Manage and ensure timely processing and confirmation of Sales Orders to Invoices.
• Timely tracking of orders and delivery fulfilment.
• Support the sales team with daily admin tasks such as filing, data entry and responding to queries from vendors and customers.
• Assist with invoicing, issuing credit notes and document matching for retail channel customers.
• Occasionally assist customers visiting the office for self-collection.
• Answer customer and vendor enquiries on orders or product availability.
• Undertake ad-hoc admin duties as assigned by supervisor or Manager.

Skills

Sales coordination

Customer service

Tools

SAP

Job description

Job Description & Requirements

Job Responsibilities

• To manage and to ensure timely and accurate processing and confirmation of Sales Orders to Invoices.
• Timely tracking of orders and delivery fulfilment.
• Support the sales team in daily administration works such as filing of documents, data entry and responding to queries from vendors and customers when the assigned Account Managers are unavailable.
• Facilitate in invoicing, issuing of credit note and document matching for retail channel customers.
• Occasionally attend to customers who visit the office for self collection.
• Attend to customer and vendors enquiries on orders, and/or product availability
• Ad-hoc admin duties and any other duties as assigned by the supervisor or Manager.

Job Requirement

• 2 or more years experience as Sales Coordinator or Customer Service role in similar capacity may be good
• SAP knowledge an advantage