Sales Advisor

Chow Tai Fook Jewellery Group; Singapore; On-site; SGD 24,000 - 32,000; Full time

Job summary

Chow Tai Fook Jewellery Group in Singapore seeks a retail sales professional to deliver exceptional customer experiences across luxury jewelry collections. You will develop product knowledge, demonstrate styling options, and convert interest into sales while maintaining brand standards.

The role requires a passion for luxury goods, strong communication, and multilingual abilities to serve diverse client groups in a fast-paced Singapore store.

Qualifications

• Experience in jewelry or luxury brands is preferred.
• Proven track record delivering strong customer service and sales results.
• Strong interpersonal and communication skills, well-groomed and personable.

Responsibilities

• Provide outstanding customer experience and shopping journey.
• Develop deep product knowledge and convey brand stories to customers.
• Achieve personal sales targets through active customer engagement.
• Manage store displays and inventory accuracy.
• Coordinate orders, in-store pickup, and promotions.
• Commit to retail hours and teamwork in a fast-paced environment.

Skills

Sales experience

Multilingual

Customer service

Luxury brand affinity

Education

NITEC and above

Job description

About Chow Tai Fook

Joining Chow Tai Fook Jewellery means stepping into a prestigious legacy that combines artistry and tradition with a modern, confident approach since 1929. For almost 100 years, our dedication to creating the finest designs has held true by weaving together unmatched craftsmanship and authentic heritage. This is made possible by the people and culture we embrace and embody as the leading jewellery company from Asia. We are Chinese house of timeless craft and beauty.

We prioritize employee well-being, offering comprehensive wellness programs designed to support your health in all areas. Our strong focus on career development provides ample opportunities for personal growth, skills enhancement, and advancement. By joining Chow Tai Fook Jewellery, you will be at the forefront of innovation in the luxury retail industry, influencing a global audience through a network of over 7,000 shops worldwide.

We welcome you on our Group's journey to be the most trusted jewellery group that is a lifetime partner for every generation.

Job Responsibilities:

• Provide an outstanding customer experience, creating an exceptional shopping experience.
• Develop and maintain deep product knowledge, encompassing craftsmanship, design intent, styling possibilities, and the brand stories behind each piece, to deliver confident and engaging customer advice.
• Achieve individual and store sales targets through active customer engagement and tailored product recommendations
• Manage inventory level through conducting inventory counts and maintaining clear inventory records.
• Ensure the store is impeccably maintained, with visual displays that reflect the brand's image and current promotions.
• Coordinate and fulfil customer orders, including in-store collection and delivery arrangements
• Support the execution of in-store campaigns, promotions, and events
• Able to commit to retail hours

Location: Central / East

Requirements:

• NITEC and above.
• Sales experience preferably in the jewelry industry / luxury brands.
• Demonstrated ability to deliver strong customer service with a proven sales track record
• Passion for luxury products and a keen sense of style.
• Well-groomed, personable, and confident, with strong interpersonal and communication skills
• Team-oriented with the ability to adapt quickly to a fast-paced retail environment
• Multilingual to cater to different groups of clienteles.