Jewelry Consultant

AURANOVA GROUP PTE. LTD.; Singapore; On-site; SGD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive base salary with uncapped佣

Structured training programs

Employee purchase discounts

Health benefits

Job summary

CHJ, a fashion jewelry brand, invites you to join our Singapore store as a Jewelry Consultant. Welcome walk-in customers, provide personalized consultations, and drive sales while delivering an exceptional shopping experience.

Responsibilities include greeting customers, advising on selection and styling, maintaining store presentation, and supporting inventory and safety standards. Shift-based schedule includes weekends and public holidays.

Qualifications

• GCE 'N' Level or equivalent education.
• Experience in retail or jewelry sales.
• Passion for luxury products and strong fashion sense.
• Good command of English.

Responsibilities

• Greet walk-in customers and deliver personalized jewelry consultations.
• Advise customers on jewelry selection and styling.
• Achieve individual and store sales targets.
• Acquire and apply product knowledge, materials, and craftsmanship.
• Maintain store presentation and visual merchandising.
• Perform daily inventory counts and secure stock during handovers.
• Gather customer feedback and competitor insights.
• Follow company policies and collaborate with team.
• Adapt to retail shift schedules, including weekends and public holidays.

Skills

Retail experience

Jewelry sales

Customer service

English language

Education

GCE 'N' Level or equivalent education

Tools

Gemology training

Job description

Role Overview

Join CHJ, a fashion jewelry brand with Eastern heritage, as a Jewelry Consultant at our Singapore store. You will welcome walk-in customers, provide personalized jewelry consultations, drive sales, and deliver an exceptional shopping experience.

Responsibilities

• Greet walk-in customers actively and deliver personalized jewelry consultations to create an outstanding shopping experience
• Advise customers on jewelry selection and styling to build trust and foster long-term relationships
• Achieve individual and store sales targets to contribute to business growth
• Acquire and apply detailed product knowledge, including craftsmanship, materials, and styling, to communicate brand values effectively
• Maintain store presentation by ensuring visual merchandising, product displays, and facility safety meet operational standards
• Perform daily inventory counts and secure stock during shift handovers to prevent loss
• Gather customer feedback and competitor insights to recommend store improvements
• Follow company policies and collaborate with team members to enhance store operations
• Adapt to retail shift schedules, including weekends and public holidays, to support store needs

Preferred competencies and qualifications

• GCE 'N' Level or equivalent education
• Experience in retail or jewelry sales
• Passion for luxury products and strong fashion sense
• Goal-oriented, self-motivated, and able to perform well in a high-performance environment
• Detail-minded, proactive, and a team player with strong compliance awareness
• Good command of English

Other Information

Benefits

• Competitive basic salary with uncapped sales commission and performance incentives
• Structured training programs covering product knowledge, sales techniques, and gemology
• Clear career progression from Jewelry Consultant to Senior Consultant to Assistant Store Manager
• Employee purchase discounts and health benefits
• Medical and insurance coverage according to company policy

Working Hours

• Shift scheduling based on mall requirements, 8 hours per day, with at least 1 day off per week