Sales Admin (F&B department)

FRESHENING INDUSTRIES PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading food and beverage company in Singapore is looking for an Administrative Support role. The responsibilities include day-to-day administrative tasks such as preparing sales contracts, managing customer orders, and collecting payments. The ideal candidate will have experience in administration, be proficient in Microsoft Dynamics 365 BC, and possess strong organizational skills. This position requires attention to detail and the ability to assist the sales team effectively.

Qualifications

• Experience in administrative tasks related to sales and customer service is a plus.
• Familiarity with Microsoft Dynamics 365 Business Central is beneficial.
• Strong organizational skills are essential.

Responsibilities

• Prepare sales contracts and generate sales reports.
• Handle customer orders via phone and email.
• Collect payments from customers and maintain records.
• Assist with sales executive's administrative duties.

Skills

Computer literacy in Microsoft Word, Excel, and Outlook

Administrative experience

Attention to detail

Customer service skills

Sales skills

Attention to detail

Proficiency in Microsoft Dynamics 365 Business Central

Tools

Microsoft Dynamics 365 Business Central

Job description

Job Summary

• Responsible for the day‑to‑day administrative task.
• To work as part of the F&B Sales team.

Area of Responsibilities

• Administration tasks – prepare sales contract or re‑contract, open new account, generate sales report and sales quotations.
• Prepare mailers and sales samples.
• Responsible for taking customers’ orders via phone or email, input into system, print and sort the invoices.
• Responsible for payment collection from customers.
• Assist to check and coordinate on supply issues with warehouse, purchasing and production departments.
• Maintain and replenish sales samples drawers.
• Attend to customer complaints.
• Maintain a database, ensuring that customers records are updated into Microsoft Dynamics 365 Business Central (BC).
• Support and assist sales executive administrative duties as assigned.
• Upsell of existing customer via phone or email (progress to Indoor Sales).
• Follow up on quotation (progress to Indoor Sales).
• Cold call to new customers based on listing provided (progress to Indoor Sales).
• Any other area of responsibilities that the company deems necessary.

Competency Requirements

• Administrative experience will be an advantage.
• Competency in Microsoft Word, Excel and Outlook.
• Well organized, attention to detail and accuracy.
• Microsoft Dynamics 365 Business Central (BC) proficiency.

Working Hours (5.25 Day)

Monday to Friday: 8:30am – 5:45pm

Saturday: 8:30am – 2:30pm (1 shift every 4 weeks)