Sales Account Manager

Yellow Ribbon; Singapore; Vor Ort; SGD 50.000 - 70.000; Vollzeit

Zusammenfassung

Yellow Ribbon in Singapore seeks an Account Manager to join a supportive sales team. The successful candidate will be highly motivated, well-organized, and possess excellent written and verbal communication with attention to detail.

You will manage cross-border accounts, develop new opportunities, and collaborate with internal teams to deliver solutions that meet client needs. This role emphasizes strong relationship-building, proactive negotiation, and the ability to adapt in a fast-paced

Qualifikationen

• Minimum 2 years of working experience in an Account Manager role.
• Bachelor's Degree in Logistics and Supply Chain Management or related field.
• Excellent communication and interpersonal skills.
• Knowledge of eCommerce/international logistics is advantageous.
• Self-motivated with the ability to work independently or in groups.

Aufgaben

• Maintain cross-border accounts and ensure retention and satisfaction.
• Monitor shipping trends, volume and revenue for key accounts.
• Provide regular updates to management on sales performance.
• Proactively negotiate rates to ensure business retention.
• Maintain positive relationships with merchants and address needs promptly.
• Source new opportunities and cross-sell product mix (Import & Export).
• Handle incoming international delivery leads and manage pipelines.
• Collaborate with internal stakeholders to resolve client issues.
• Deliver ad-hoc projects and tasks as assigned.

Kenntnisse

Communication skills

Account management

Cross-border ecommerce

Negotiation

Proactiveness

Attention to detail

Teamwork

Ausbildung

Bachelor's degree in Logistics & Supply Chain Management

Jobbeschreibung

We are seeking an Account Manager to join our supportive sales team. This role will suit someone who is highly motivated and well-organized with excellent written and verbal communication skills and attention to detail. You will have a positive attitude, be a strong team player with a desire to learn and work hard and be able to adapt to a changing environment while working accurately to meet deadlines.

Responsibilities

Account Retention

• Ensuring business retention of existing cross border accounts and further penetration
• Monitoring and analyzing key accounts shipping trends/volume and revenue sustainability
• Providing consistent updates to management on areas of improvement for sales performance
• Proactive negotiation with clients on contractual rates to ensure business retention
• Maintain positive relationships with existing merchants as the main touchpoint and attend to their needs Provide solutions and resolve issues professionally and promptly

Account Development

• Source for new opportunities and cross-selling of product mix Import & Export
• To handle all incoming international delivery leads
• Work on International inbound and outbound leads diligently
• Uncovering new areas of business opportunities and having a sustainable pipeline strength of 20% vs plan
• Provide weekly updates on pipeline strength and progress of potential opportunities
• Reporting of weekly activities with clients (visits/calls & meetings)
• Having a good collaboration with internal business units- stakeholders to deal with clients' issues/challenges and concerns appropriately
• Accountability to deliver ad-hoc projects/tasks that have been assigned

Requirements

• Minimum 2 years of working experience in an Account Manager role. Relevant experience in ecommerce logistics and cross-border ecommerce is an added advantage
• Minimum Bachelor's Degree in Logistics and Supply Chain Management or other relevant fields
• Strong communication and interpersonal skills to build relationships with internal and external stakeholders
• Excellent knowledge in eCommerce/international logistics and/or parcels will be highly advantageous
• A self-motivated, result-oriented individual, passionate about sourcing new business
• Excellent listening, negotiation and presentation abilities with strong verbal and written communication skills
• Proactive, resourceful with the ability to work well independently or in groups
• Strong networker & relationship builder and highly goal-driven and work well in fast-paced environment