Sales Account Manager

J&T EXPRESS SINGAPORE PTE. LTD.; Singapore; In loco; SGD 50.000 - 80.000; Tempo pieno

Descrizione del lavoro

J&T EXPRESS SINGAPORE PTE. LTD. is seeking an Account Manager to join our sales team in Singapore.

The ideal candidate will be highly motivated, well-organized, with excellent written and verbal communication skills, and a keen eye for detail. You will manage cross-border accounts, nurture relationships with merchants, and pursue new business opportunities. Responsibilities include retaining existing clients, analyzing shipping trends and revenue, negotiating rates, and collaborating with

Competenze

• Minimum 2 years of working experience in an Account Manager role.
• Bachelor's degree in Logistics and Supply Chain Management or related field.
• Strong communication and interpersonal skills.
• Knowledge of ecommerce logistics and/or cross-border ecommerce is advantageous.
• Proactive, self-motivated with ability to work independently or in teams.
• Excellent negotiation and presentation abilities.
• Ability to build relationships with internal and external stakeholders.

Mansioni

• Account retention and development of existing cross-border accounts.
• Monitor shipping trends, volume and revenue for key accounts.
• Negotiate contractual rates to ensure business retention.
• Build and maintain relationships with merchants; address needs promptly.
• Source new opportunities and cross-sell product mix (Import & Export).
• Manage international inbound and outbound leads with a target pipeline strength.
• Provide regular pipeline updates and weekly activity reports.
• Collaborate with internal stakeholders to resolve client issues.

Conoscenze

Account management

Communication skills

Negotiation

Cross-border ecommerce

Team collaboration

Formazione

Bachelor's Degree in Logistics and Supply Chain Management

Descrizione del lavoro

We are seeking an Account Manager to join our supportive sales team. This role will suit someone who is highly motivated and well-organized with excellent written and verbal communication skills and attention to detail. You will have a positive attitude, be a strong team player with a desire to learn and work hard and be able to adapt to a changing environment while working accurately to meet deadlines.

Responsibilities:

• Account Retention
• Ensuring business retention of existing cross border accounts and further penetration
• Monitoring and analyzing key accounts shipping trends/volume and revenue sustainability
• Providing consistent updates to management on areas of improvement for sales performance
• Proactive negotiation with clients on contractual rates to ensure business retention
• Maintain positive relationships with existing merchants as the main touchpoint and attend to their needs Provide solutions and resolve issues professionally and promptly
• Account Development
• Source for new opportunities and cross-selling of product mix Import & Export
• To handle all incoming international delivery leads
• Work on International inbound and outbound leads diligently
• Uncovering new areas of business opportunities and having a sustainable pipeline strength of 20% vs plan
• Provide weekly updates on pipeline strength and progress of potential opportunities
• Reporting of weekly activities with clients (visits/calls & meetings)
• Having a good collaboration with internal business units- stakeholders to deal with clients' issues/challenges and concerns appropriately
• Accountability to deliver ad-hoc projects/tasks that have been assigned

Requirements:

• Minimum 2 years of working experience in an Account Manager role. Relevant experience in ecommerce logistics and cross-border ecommerce is an added advantage
• Minimum Bachelor's Degree in Logistics and Supply Chain Management or other relevant fields
• Strong communication and interpersonal skills to build relationships with internal and external stakeholders
• Excellent knowledge in eCommerce/international logistics and/or parcels will be highly advantageous
• A self-motivated, result-oriented individual, passionate about sourcing new business
• Excellent listening, negotiation and presentation abilities with strong verbal and written communication skills
• Proactive, resourceful with the ability to work well independently or in groups
• Strong networker & relationship builder and highly goal-driven and work well in fast-paced environment