Account Manager - IT Logistics

Flintex Consulting Pte Ltd; Singapore; On-site; SGD 70,000 - 90,000; Full time

Benefits offered by this job

Performance Bonus

Job summary

Flintex Consulting Pte Ltd in Singapore seeks an experienced account manager to oversee IT vertical accounts. This role focuses on managing customer relationships, pricing, and account growth while ensuring alignment with operations.

The ideal candidate has over 5 years of experience in account management within freight forwarding or logistics and demonstrates strong commercial negotiation skills. The candidate should be growth-minded and eager to learn about IT logistics and team leadership opportunities.

Qualifications

• 5+ years in account management within freight forwarding, logistics, or supply chain.
• Strong customer-facing ability and confidence in commercial discussions.
• Deep understanding of rates, margins, contracts, and negotiations.
• Organised and able to maintain CRM and forecasts.
• Openness to learn about IOR/EOR and IT logistics.

Responsibilities

• Manage and grow a portfolio of IT vertical accounts.
• Transition accounts through a structured onboarding process.
• Serve as the primary commercial contact for customers.
• Identify and drive account growth opportunities.
• Ensure margin discipline through pricing and billing accuracy.
• Collaborate with operations for accurate quotations.

Skills

Account management

Commercial negotiation

Customer-facing communication

CRM management

Growth mindset

Job description

Benefits

Performance Bonus

Position Summary

• This role is responsible for managing and growing a portfolio of IT vertical accounts on the commercial side, covering relationships, pricing, scope management, escalations, and account growth. You will act as the primary commercial owner for assigned customers, ensuring smooth coordination between internal operations and external stakeholders while driving sustainable revenue growth and margin discipline.
• You will work closely with senior team members during a structured onboarding phase and transition into full ownership of live customer accounts within the first 90 days

Key responsibilities

• Own a portfolio of IT vertical accounts end-to-end from a commercial perspective, including relationships, pricing, scope, escalations, and growth.
• Transition accounts from senior team members through a structured handover process during the initial onboarding period.
• Serve as the named commercial contact for customers within 90 days of joining.
• Manage newly acquired accounts from the business development team, ensuring smooth onboarding, internal alignment, and execution readiness.
• Identify and drive account growth opportunities through new lanes, geographies, and value-added services (e.g., IOR/EOR, ITAD).
• Maintain strong margin discipline by managing pricing, scope control, billing accuracy, and receivables.
• Collaborate closely with operations and SOE teams to ensure accurate quotations and seamless execution.
• Act as the commercial escalation point for your accounts when required.
• Maintain accurate forecasting, reporting, and pipeline visibility across your portfolio.

Requirements

• Experience: 5+ years in account management within freight forwarding, logistics or supply chain. Exposure to IT logistics, IOR/EOR or value-added services is a strong plus.
• Customer-facing strength: articulate and confident with customer counterparts. Comfortable handling commercial conversations and escalations without defaulting to escalation.
• Commercially sharp: strong instincts on rates, margins, contracts and the back and-forth of commercial negotiation.
• Organised: you can hold a book of accounts, keep CRM clean, and run a forecast you stand behind.
• Growth-minded: you are open to learning our specialist depth in IOR/EOR and IT logistics, and you want to grow into team leadership over time

Working Hours

Mon to Fri 9am-6pm