Rooms Division Lead for Luxury Marriott Boutique Hotels

The Garcha Group Marriott International; Singapore; On-site; SGD 67,000 - 100,000; Full time

Benefits offered by this job

Discounts on F&B and room rates

Global Learning + Development access

2 nights yearly staycation

20% off F&B

Job summary

The Garcha Group is seeking an experienced Rooms Division leader to manage Front Office and Housekeeping operations at our Singapore properties. You will ensure consistent service standards, drive efficiency, and uphold Marriott brand expectations across daily activities.

Ideal candidates bring 5+ years in Rooms Division, strong English communication, and a proven ability to lead teams, optimize guest experiences, and balance operational costs with guest satisfaction.

Qualifications

• Hospitality qualification or diploma is required.
• Proficient in English with strong communication skills.
• Minimum 5 years in rooms division or related hospitality role.

Responsibilities

• Oversee daily operations of Front Office and Housekeeping to ensure service standards and efficiency.
• Ensure activities comply with hotel policies and Marriott brand standards.
• Conduct regular inspections of guest rooms and public areas for cleanliness and readiness.
• Coordinate with Engineering, Security and other departments for seamless operations.
• Monitor staffing, scheduling and cost control; drive productivity and quality.
• Lead and develop Front Office and Housekeeping teams and drive performance.
• Handle guest complaints and service recovery to achieve satisfaction targets.

Skills

Opera PMS/Cloud

Marriott Global System

Hotel Rooms Division Mgmt

Leadership

Staff Coaching

Education

Professional Certificate/NITEC or equivalent

Tools

MS Office

Job description

The Garcha Group is seeking an experienced Rooms Division leader to manage Front Office and Housekeeping operations at our Singapore properties. You will ensure consistent service standards, drive efficiency, and uphold Marriott brand expectations across daily activities.

Ideal candidates bring 5+ years in Rooms Division, strong English communication, and a proven ability to lead teams, optimize guest experiences, and balance operational costs with guest satisfaction.